Report problems faster. Right where they happen.
Scan a QR code. Describe the issue. Done. No app, no login. The ticket lands straight in Spacewell Asset.
Spacewell Asset now offers the possibility to record tickets raised by any user, even one-time visitors. Tickets land straight in Spacewell Asset for faster resolution.
Why Choose Spacewell Asset Scan?
Facility issues can be spotted by any visitor, whether a daily user or a guest. However, in many cases these are not reported, because the person doesn’t know who to message, or how. The Asset Scan allows anyone to quickly report an issue with their phone, without an app or a login required. And why is this helpful? You can identify asset malfunctions and set up the corrective measures faster, by allowing anyone to report them, not only to selected app users.
Easy to deploy
As a Spacewell Asset user, you just need to create and print qr codes for each asset you want to manage. Each room, area or asset gets its own code, linked to the real record in Spacewell Asset.
Allow anyone to report issues
Anyone with a phone can scan the QR code and send the request. Not limited for existing users, no login needed, and no personal data collected.
Don’t miss any building issues because of an unclear reporting process.
Supported by AI
AI supports the process by suggesting likely issues and providing context about the asset. The user inputs the info, and AI complements and simplifies it as needed for a clear ticket.
Quicker ticket management and resolution
Any ticket raised by the Asset Scan goes directly into the list of service requests for your team to handle at the appropriate time.
How It Works
Easy reporting of issues
QR code for the specific asset opens the request form in browser, no app or login needed.
The user explains the issue and provides pictures, and AI fills in additional context where needed to send a clear ticket.
A new service request is logged in Spacewell Asset
The ticket, directly linked to the faulty asset, joins the queue for your maintenance team to resolve.
Queues aren’t jumped, these tickets get integrated as part of the day-to-day maintenance schedule.
Plan for Hybrid Work Without Expanding Your Footprint
Account for factors like maximum occupancy thresholds and passive occupancy to ensure compliance and comfort, while identifying ways to support hybrid work models without adding square footage.
Spacewell Asset Scan FAQs
Spacewell Asset Scan is a quick route for any user to identify an asset malfunction or error and report it to the maintenance teams without losing any time.
No it isn’t. For Spacewell Asset users, it’s a new way to report issues and raise tickets. For users or even visitors, it’s a quick option to report an issue just by scanning a qr code and sending a message. Without an app or login required.
Yes. Currently Spacewell Asset Scan is available in English, French, Dutch, Spanish, German, Italian and Swedish. Users can record issues in any of those seven languages and be assisted by AI suggestions.
Want to see it in action?
registered users
worldwide
workplaces
managed
IoT devices monitoring space
utilization and air quality
global locations provide
headcount insights
motion sensors
at our customers
Unify Your Workplace Tech Stack with Spacewell.
One platform. All your tools. Smarter decisions, faster.
Trusted integrations with leading tools in IWMS, BMS, CAD, and HR systems.
Need a custom integration?
Contact usWorkplace Plans
Choose the plan that suits your business needs.
Entry
Get your workplace up and running with space planning, reservations and service requests and insights into space occupancy.
Key features
Advanced
POPULARTake your workplace to the next level with insights into indoor air quality, space reservations, and access to calendar sync, kiosk and room displays.
Everything in Entry, plus:
Ultimate
Get full workplace suite with deeper insights into space utilization, space simulations, and the possibility to connect external data sources from building systems.
Everything in Advanced, plus
How Ørsted Standardized Workplace and Facility Management Across 173 Global Sites
How Booking.com Transformed Facility Management at Their New Amsterdam Campus
Heylen Warehouses chooses the flexible workflows of Spacewell
What Our Customers Say
“We don’t want to be the biggest service provider in the market, we want to be the best. From this perspective, we are always on the lookout for alliances with companies with the same philosophy. Axxerion matches perfectly within this picture.”
Edo den Hertog
Chief Operating Officer (COO), D&B The Facility Group
“We’ve selected Spacewell as a PropTech partner, because of the fact that they’re from an IFM background which makes that they’ve got an integrated mindset, combined with a datapoint agnostic cloud platform named Cobundu that uses an IWMS system to make the insights actionable.”
Asaël Akkerman
Partner | Strategic Consulting EMEA | Global Occupier Services, Cushman & Wakefield
[Verdantix Report] How Spacewell is Pioneering the Future of Corporate Real Estate Management
