On 4 March last, the Laurens Foundation and Spacewell signed an agreement for the delivery and implementation of an Axxerion IWMS.
Laurens offers home care, rehabilitation, nursing home care and care in the final phase of life. The organization has approximately 6,000 employees, 33 care locations and over 50 home care service points. This makes Laurens one of the top 5 employers in Rotterdam, the Netherlands.
Laurens aims to build a future-oriented facility organization, as a strategic part of the entire care process. This matters because facility management activities have a big impact on the satisfaction of the customer and/or loved ones. Laurens is working towards becoming a strongly process-driven organization, which will contribute to the realization of the business objectives. An essential element is a customer-friendly service desk supported by a professional IWMS.
IWMS selection process
In November 2018, Laurens sent out requests for quotations and started an extensive procurement cycle to select a suitable IWMS. Laurens was looking for a flexible solution that would fit in with an agile, centrally managed organization. But also for experience in the healthcare sector. After a thorough selection process, Spacewell’s Axxerion software came out on top.
Meanwhile, the implementation has started, following a phased approach. Firstly, we will set up modules for notifications and work orders, contract management, reservations, requests, service desk, visitor registration and e-procurement. We will also link the IWMS with the existing ERP system. Furthermore, the inventory and management of real estate and spaces will be accommodated. Finally, using different reports and dashboards, overviews will be generated from which analyses can be made.
We look forward to a pleasant collaboration with Laurens and are proud to be their partner in this facility mission!
These days, all organizations have systems in place that generate huge amounts of data. Businesses realize it is an important resource. Yet many are not able to use it to its full potential. As ubiquitous as data has become (more data has been created in just the last two years than in the entire previous history of the human race), so is the need for actionable data and insights (Less than 1% of all data is ever analysed).Continue reading “Actionable data – why it is not an empty buzzword in facility management”