Heteren, 4 July 2019 – In addition to the well-known Axxerion software, which is already being used by 200,000 professionals, Spacewell is now launching Axxerion Go!, a professional IWMS that is available out of the box. Axxerion Go! supports the most common FM processes through standard workflows.
The cloud software allows users to:
- Centralize and organize information – e.g. inventory management, space management, building management, contracts, and contacts
- Efficiently manage processes such as call management, visitor registration, and reservations
- Gain insight through ready-made reports
Standard FM workflows
Good process management is essential to keep all aspects of operations running optimally. This is certainly true in the area of facility management. Through automated workflows in Axxerion Go!, users can quickly, accurately, and cost-efficiently manage frequently used FM processes. Notifications, statuses, service levels, and escalations ensure that tasks are carried out at the right time.
Staff can start using the software very quickly. After entering the relevant data – such as contacts, buildings, spaces, and contracts – and setting up authorizations, users can immediately get to work after a brief instructional introduction.
Scalable and affordable
Spacewell offers the software as a service with a fixed, low price. Thanks to the SaaS model, customers don’t have to worry about maintenance, backups, updates, new versions, etc.
Axxerion Go! is ideally suited as an entry-level software or for smaller companies that can achieve significant savings with a limited investment. The software also offers opportunities for growth: customers can easily upgrade if the need arises to create custom workflows or to link the software to other systems for exchanging information.
Spacewell – a part of the Nemetschek Group listed company – is a technology and software company that helps its customers to improve the performance of facilities and processes. Our main goal is to make buildings work harder for their users by collecting and processing building data. We assist our clients to optimize their facility operations and achieve bottom-line savings. And we help them create workplaces that offer the agility, flexibility, and connectivity needed to support new ways of working. Spacewell (formerly MCS Solutions, Axxerion, and Plandatis) was founded in 1989 and currently employs 300 people in 10 locations.
On 4 March last, the Laurens Foundation and Spacewell signed an agreement for the delivery and implementation of an Axxerion IWMS.
Laurens offers home care, rehabilitation, nursing home care and care in the final phase of life. The organization has approximately 6,000 employees, 33 care locations and over 50 home care service points. This makes Laurens one of the top 5 employers in Rotterdam, the Netherlands.
Laurens aims to build a future-oriented facility organization, as a strategic part of the entire care process. This matters because facility management activities have a big impact on the satisfaction of the customer and/or loved ones. Laurens is working towards becoming a strongly process-driven organization, which will contribute to the realization of the business objectives. An essential element is a customer-friendly service desk supported by a professional IWMS.
IWMS selection process
In November 2018, Laurens sent out requests for quotations and started an extensive procurement cycle to select a suitable IWMS. Laurens was looking for a flexible solution that would fit in with an agile, centrally managed organization. But also for experience in the healthcare sector. After a thorough selection process, Spacewell’s Axxerion software came out on top.
Meanwhile, the implementation has started, following a phased approach. Firstly, we will set up modules for notifications and work orders, contract management, reservations, requests, service desk, visitor registration and e-procurement. We will also link the IWMS with the existing ERP system. Furthermore, the inventory and management of real estate and spaces will be accommodated. Finally, using different reports and dashboards, overviews will be generated from which analyses can be made.
We look forward to a pleasant collaboration with Laurens and are proud to be their partner in this facility mission!
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