Facility Management Advisory Services
Helping you create high-performing workplace solutions that are inspired by vision, backed by data, and supported by the people
Smart workplace solutions
Reshape the workplace to facilitate smart working
Our independent advisors bring you an outside view with a depth of cross-sector experience to:
- Assess the workplace environment, its usage and effectiveness
- Measure and benchmark occupancy, comfort, activities and interaction, using IoT sensors and
other data collection methods - Analyse the data to define an effective workplace concept for today’s mobile workforce
- Recommend the optimal workplace mix for different user groups
- Provide data-driven insights to designers and architects to help them design an optimal environment
Smart workplace solutions
Reshape the workplace to facilitate smart working
Our independent advisors bring you an outside view with a depth of cross-sector experience to:
- Assess the workplace environment, its usage and effectiveness
- Measure and benchmark occupancy, comfort, activities and interaction, using IoT sensors and
other data collection methods - Analyse the data to define an effective workplace concept for today’s mobile workforce
- Recommend the optimal workplace mix for different user groups
- Provide data-driven insights to designers and architects to help them design an optimal environment
Facility service management
Together with you, our advisors strategically look at the most suitable facility management scenarios for your organization:
- Performance scan of the current FM service model
- Selection of strategic KPIs and results-oriented SLAs
- Setting up a balanced, outcome-based service delivery model
- Enabling activity-based FM through integration of IoT sensor data and real-time analytics
- Integrated FM outsourcing projects, RFP writing, selection processand norm-driven performance
monitoring
Facility service management
Together with you, our advisors strategically look at the most suitable facility management scenarios for your organization:
- Performance scan of the current FM service model
- Selection of strategic KPIs and results-oriented SLAs
- Setting up a balanced, outcome-based service delivery model
- Enabling activity-based FM through integration of IoT sensor data and real-time analytics
- Integrated FM outsourcing projects, RFP writing, selection processand norm-driven performance
monitoring
Maintenance management
Find the right balance between performance and cost
Our seasoned maintenance experts help you:
- Define your maintenance strategy based on a risk/criticality matrix
- Determine Key Performance Indicators and translate KPIs into manageable Service Level Agreements (SLAs)
- Perform condition assessments as a basis for multi-year planning and budgeting
- Implement preventive and predictive maintenance, supported by IoT
- Successfully outsource maintenance tasks and implement continuous quality improvement processes
Maintenance management
Find the right balance between performance and cost
Our seasoned maintenance experts help you:
- Define your maintenance strategy based on a risk/criticality matrix
- Determine Key Performance Indicators and translate KPIs into manageable Service Level Agreements (SLAs)
- Perform condition assessments as a basis for multi-year planning and budgeting
- Implement preventive and predictive maintenance, supported by IoT
- Successfully outsource maintenance tasks and implement continuous quality improvement processes
Cleaning management
Objectively assess and optimize your cleaning quality and cost
Our cleaning consultants bring in-depth cleaning know-how to:
- Determine relevant KPIs and SLAs for your organization
- Coach and train middle management and cleaning teams
- Effectively outsource cleaning operations
- Perform objective quality m onitoring, based on criteria derived from cleaning research
- Implement activity-based cleaning supported by IoT sensor data
Cleaning management
Objectively assess and optimize your cleaning quality and cost
Our cleaning consultants bring in-depth cleaning know-how to:
- Determine relevant KPIs and SLAs for your organization
- Coach and train middle management and cleaning teams
- Effectively outsource cleaning operations
- Perform objective quality m onitoring, based on criteria derived from cleaning research
- Implement activity-based cleaning supported by IoT sensor data
Catering management
Develop a catering concept that satisfies all stakeholders’ expectations
Our catering specialists offer independent advice and support to:
- Analyse your current catering situation
- Develop a catering concept focused on objectives, optimal assortment, efficient workflows, minimal life-cycle cost, and ROI
- Perform financial benchmarks, audits and operational scans
- Set up outsourced services, manage change and monitor quality
- Make use of IoT-related technologies to enable new ways of working and improve the customer experience
Catering management
Develop a catering concept that satisfies all stakeholders’ expectations
Our catering specialists offer independent advice and support to:
- Analyse your current catering situation
- Develop a catering concept focused on objectives, optimal assortment, efficient workflows, minimal life-cycle cost, and ROI
- Perform financial benchmarks, audits and operational scans
- Set up outsourced services, manage change and monitor quality
- Make use of IoT-related technologies to enable new ways of working and improve the customer experience
Security / risk management
Identify, assess and manage security risks
Our advisory team helps you take control of the security of your staff, visitors and tangible/intangible assets:
- Gain insight into your current risk management situation
- Set up best-practice security operations and a continuous improvement cycle
- Increase transparency and predictability of security costs and investments
- Improve how security contracts are tendered and managed, incl. compensation for inadequate performance
- Create a business continuity programme for the risks and exposures that cannot be eliminated
Security / risk management
Identify, assess and manage security risks
Our advisory team helps you take control of the security of your staff, visitors and tangible/intangible assets:
- Gain insight into your current risk management situation
- Set up best-practice security operations and a continuous improvement cycle
- Increase transparency and predictability of security costs and investments
- Improve how security contracts are tendered and managed, incl. compensation for inadequate performance
- Create a business continuity programme for the risks and exposures that cannot be eliminated
