The latest Spacewell Asset release adds supplier performance review tools, improves compliance management and introduces faster admin workflows across our asset management software. These updates help organisations measure service performance more effectively, reduce manual compliance work and maintain cleaner, more reliable asset and maintenance data.
Supplier Performance Review Module for Asset Management
Facility teams rely heavily on external suppliers for maintenance tasks, but performance is often tracked manually or inconsistently. This makes it difficult to compare contractors, identify issues early or justify contractual decisions.
The new supplier performance review module provides structured, data-driven insights. Customers using the supplier module can now:
- Define performance metrics
- Track KPIs over time
- Review trends across the year
- Compare KPIs in detail
This brings transparency to supplier performance, gives teams a data-driven view of contractor quality and strengthens SLA and contract management. This improvement strengthens workplace issue reporting across all user interfaces and supports modern facility service workflows. Requests are synced with the underlying IWMS or 3rd party connected ticketing systems for efficient workflows. This is just the beginning as these service requests will soon be infused with AI capabilities, commenting back-and-forth with the helpdesk and allowing requests being issued through public QR codes without needing an app or user account.
Asset App for On-Site Work and Mobile Work Order Management
Technicians frequently work in areas with poor or unreliable connectivity, such as basements, rooftops or plant rooms. Without offline support, work orders can’t be updated in the moment and data accuracy suffers.
The Spacewell Asset App is now available for download on both the App Store and Google Play. It is designed specifically for field teams working on site and supports full offline use so technicians can:
- Access and complete work orders in low-connectivity areas
- Capture updates in the field
- Sync data automatically once back online
This ensures work continues smoothly regardless of network availability and reduces the risk of incomplete or delayed records.
Asset Compliance Enhancements for Better Data Quality
Compliance data often needs to be duplicated, cross-referenced or exported for audits. Manual work increases the risk of inconsistencies and slows down preparation.
This release introduces improvements that streamline compliance workflows and support more accurate data:
- Automatic copying of legislation when duplicating assets
- Ability to generate QR codes for existing assets
- Ability to link external documents without uploading dummy files
- Additional export fields for deeper reporting
These updates help teams maintain clean, consistent compliance information while reducing manual administrative effort.
Multi-Location Filtering Across Asset Requests and Reservations
Teams that manage large portfolios often need to move between locations when reviewing assets or requests. Without flexible filtering, this becomes time-consuming.
Users can now select one or multiple locations when filtering assets, requests and reservations. This makes it easier to work across different buildings, support regional teams and quickly access the relevant records in multi-site environments.
Custom Field Governance for Cleaner Asset Data
AccurOver time, custom fields can accumulate and create unnecessary complexity, making data harder to manage and maintain.
New baseline Asset environments now allow up to 15 custom fields per object type. This helps organisations keep their data structures clean, improves long-term system performance and reduces maintenance efforts. Exceptions remain possible for validated use cases agreed with the product team.
Improved Asset Search View and UI Enhancements
Reliable hardware is essential for a smooth workplace experience. This release introduces several enhancements that make installatioAsset administrators often search through large sets of data. Even small interface improvements can reduce effort when done repeatedly throughout the day.
The search interface has been refreshed and now includes a toggle to show only open requests. The updated layout aligns with the Workplace solution, creating a more consistent experience across both products and making navigation more intuitive.
SSO Configuration for Asset Management Environments
Keeping Workplace and Outlook calendars aligned can be a challenge, and misaligned bookings can cause confusion and The new SSO configuration module allows customers to configure identity management independently within their own environment. This reduces setup time, simplifies IT operations and provides greater control over authentication settings.
Accessibility and Licensing Improvements in Asset Management
Clear navigation and consistent terminology make everyday tasks faster for users working across different screens and workflows.
This release adds keyboard navigation in dropdown menus, and licensing terminology has been standardised in English across all languages. This improves clarity in reporting and simplifies administrative tasks.
Maintenance Planning: Bulk Copy for Faster Workflows
Maintenance planning often involves copying multiple objects into new structures, especially during annual planning cycles.
Users can now copy multiple objects at once and paste them into a new folder. This significantly speeds up repetitive tasks and supports efficient planning for organisations with large asset libraries.
Looking Ahead
This release focuses on practical improvements that support daily asset operations, from clearer supplier performance insights to simpler compliance workflows and faster administration. We will continue evolving the Asset solution to help organisations maintain accurate asset data and run more reliable, efficient maintenance processes. If you would like further guidance on any of these updates, our team is ready to help.
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