
Facility Service Request Software for a More Efficient Workplace
Empower Employees and Facility Teams With a Smart Workplace Service Request System
Effectively managing service requests is key to creating a productive and responsive workplace. Spacewell’s Facility Service Request Software enables employees to easily report issues, request services, and receive real-time updates — all while helping facility teams work more efficiently. From IT support and cleaning to equipment setup and repairs, our solution ensures that your workplace operations run smoothly and transparently.
Why Choose Our Facility Service Request Software?
Manage service requests more efficiently and boost operational performance. Here’s how Spacewell’s Facility Service Request Software and Workplace Service Request System help you stay in control:
Get Faster Response Times
Resolve issues quickly and effectively. Give your facility team the tools they need to minimize disruptions and create a comfortable workplace for employees.
Enhance & Streamline Communication
Keep employees informed with real-time updates on their service requests, fostering transparency and trust in your operations.
Provide Actionable Insights
Turn service request data into strategic decisions. Identify recurring issues, guide preventive maintenance efforts, and allocate resources with precision.
How It Works
Submit Requests Easily
Allow employees to quickly submit service requests via a web portal or mobile device and keep them informed in real-time. From maintenance and IT support to cleaning and equipment setup, the process is straightforward and accessible.

Track Progress in Real-Time
Integrate Service Requests with Reservations, improving the workplace experience by allowing employees to request services such as catering or equipment setup when booking spaces.

Leverage Powerful Tools
Simplify the reporting process by scanning QR codes or use interactive floorplans to quickly identify and report issues in specific locations. Optimize resource allocation by analyzing data on service requests.

250k+
registered users
worldwide
195k+
workplaces
managed
185k
IoT devices monitoring space
utilization and air quality
4600
global locations provide
headcount insights
90K
motion sensors
at our customers

Why Choose Spacewell?








Unify Your Workplace Tech Stack with Spacewell.
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Trusted integrations with leading tools in IWMS, BMS, CAD, and HR systems.


























































Need a custom integration?
Contact usWorkplace Plans
Choose the plan that suits your business needs.
Entry
Get your workplace up and running with space planning, reservations and service requests and insights into space occupancy.
Key features
- Manage spaces: Portfolio, rooms, desks and floorplans.
- Floorplans: 2D CAD Visuals.
- Book spaces: Simple reservation system.
- Single sign-on: Easy login for users.
- Mobile app: Reserve spaces on the go.
- Reservation pattern dashboards: Analyze booking trends.
- Smart sensors: Monitor occupancy with motion sensors.
- Real-time data: View sensor data on web or mobile.
- Data Export: Download sensor data for external analysis.
- Sensor alerts: Receive notifications for sensor issues.
- Timelapse: Replay past occupancy trends.
Advanced
Take your workplace to the next level with insights into Indoor Air Quality, space reservations, and access to calendar sync, kiosk and room displays.
Everything in Entry, plus
- Calendar sync: Integrate with Outlook or Google.
- Kiosk & displays: Room & floor panels for easy bookings.
- Collaboration: Find colleagues & make group bookings.
- Service requests: Report issues or book services.
- Add services: Include amenities or equipment.
- 3D drawings: Visualize floorplans in 3D.
- Dynamic zones: Group spaces into neighborhoods.
- AI automation: Automatically release unused spaces.
- Smart sensors: Monitor Indoor Air Quality with air sensors.
- Data analysis: Analyze Reservation & Occupancy trends.
- Data analysis: Analyze air quality data.
- Open API: Access data for integrations.
Ultimate
Get full workplace suite with deeper insights into space utilization, space simulations, and the possibility to connect external data sources from building systems.
Everything in Advanced, plus
- Visitor announcements: Notify of incoming visitors.
- Visitor management: Manage front desk check-in.
- Corporate content: Publish company news or updates.
- Sensor integration: Use external sensor data sources.
- Sensor management: Self-manage your sensor devices.
- People counting: Track occupancy with utilization sensors.
- Data analysis: Analyze occupancy vs utilization data.
- Space simulation: Model space usage and opportunities.
- Customization: Tailor reservation workflows to your needs.
Workplace Reservation System FAQs
Employees can request services such as maintenance, IT support, cleaning, equipment setup, or catering.
Yes, facility managers can access a complete repository of all service requests for efficient tracking and resource planning.
Absolutely. Employees can request services like catering or equipment setup directly when making room reservations.
Users can scan QR codes around the workplace or use floorplans to report issues tied to specific locations, ensuring faster responses and precise problem-solving.

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IWMS+ Smart Facility Services: Aligning Service Provision with Utilization

See Spacewell Workplace Solution in Action
Explore how Spacewell can support more efficient facility operations, clearer communication, and faster service resolution—without overhauling your existing processes.