At the beginning of April 2019, during a festive moment at the office of the Nidos Foundation in Utrecht, we signed a 4-year contract for the delivery and implementation of Axxerion software.
Nidos protects Minor Refugees
Nidos carries out youth protection (guardianship) for minor refugees. These children, called pupils by Nidos, arrived in the Netherlands alone or accompanied by their families. Nidos guides the pupils to a self-reliant existence until they reach the age of 18. To the extent possible, foster families take in the refugees.
A need for better support of the work processes
Nidos launched a tender procedure in November 2018 to replace the self-built systems PRS (Pupil Registration System), EPD (Electronic Pupil File), EGD (Electronic Family File) and Portal. The organization started this initiative given that these primary systems were no longer able to support the work processes properly. Moreover, there was a lack of integration with the functionality of Exact and ADP software packages.
Integrated approach with flexible workflows
An important objective for the new software is that it enables an integrated approach, so as to obtain an integral insight into the pupil’s situation and the identification of critical process indicators. Furthermore, it is essential that the system offers users the flexibility to modify workflows and authorizations. Finally, it must be easy to generate management, policy and accountability information.
European invitation to tender
Nidos consulted different market parties by means of a Request for Information. After examination, it decided to award the contract on a European scale by means of a public tender procedure. Eventually Nidos opted for the Axxerion software, which offered the best price-quality ratio.
Affinity with youth protection
Nidos also sought a partner with affinity for the target group and the youth protection work that Nidos does. During our demonstration we were able to convince the assessment committee of our acquaintance with youth care. Spacewell supports the vision of Nidos that every pupil should be raised and supported with respect, safety and protection in mind. We hope that our software can contribute to the development of vulnerable minors into independent adults.
Nidos is the only certified institution designated by the Dutch Ministry of Justice and Security that carries out supervision for refugee children. The organization is the guardian for approximately 4,000 pupils who are accompanied by 350 youth protectors. Nidos’ counselling includes legal, cultural, psychological and social aspects. In total, Nidos has about 500 employees who are organized regionally. The 13 regions carry out the mission based on the centrally established processes.
Spacewell, part of the publicly-traded Nemetschek Group, is a technology and consulting company that helps its customers improve the performance of facilities and processes. Our main goal is to make buildings work harder for their users by collecting and processing building data. Spacewell (formerly MCS Solutions, Axxerion and Plandatis) was founded in 1989 in Antwerp. It currently employs 300 people in 10 locations.
On 4 March last, the Laurens Foundation and Spacewell signed an agreement for the delivery and implementation of an Axxerion IWMS.
Laurens offers home care, rehabilitation, nursing home care and care in the final phase of life. The organization has approximately 6,000 employees, 33 care locations and over 50 home care service points. This makes Laurens one of the top 5 employers in Rotterdam, the Netherlands.
Laurens aims to build a future-oriented facility organization, as a strategic part of the entire care process. This matters because facility management activities have a big impact on the satisfaction of the customer and/or loved ones. Laurens is working towards becoming a strongly process-driven organization, which will contribute to the realization of the business objectives. An essential element is a customer-friendly service desk supported by a professional IWMS.
IWMS selection process
In November 2018, Laurens sent out requests for quotations and started an extensive procurement cycle to select a suitable IWMS. Laurens was looking for a flexible solution that would fit in with an agile, centrally managed organization. But also for experience in the healthcare sector. After a thorough selection process, Spacewell’s Axxerion software came out on top.
Meanwhile, the implementation has started, following a phased approach. Firstly, we will set up modules for notifications and work orders, contract management, reservations, requests, service desk, visitor registration and e-procurement. We will also link the IWMS with the existing ERP system. Furthermore, the inventory and management of real estate and spaces will be accommodated. Finally, using different reports and dashboards, overviews will be generated from which analyses can be made.
We look forward to a pleasant collaboration with Laurens and are proud to be their partner in this facility mission!
New York, March 22, 2019 – Spacewell announced today a partnership agreement with Stellar Services, an IT services firm with headquarters in New York City and offices in San Francisco, Los Angeles, Houston, Washington D.C., and Atlanta.
Stellar will act as a reseller and end-to-end project delivery partner for Spacewell’s IWMS software and Cobundu™ Smart Building product lines. Stellar Services has a wealth of experience managing IT projects and driving value for clients across the USA, with a specific focus on the public sector, transportation, healthcare and education.
“By partnering with Stellar, the Spacewell USA team will be able to significantly increase its software and smart building solution delivery throughout North America”, said Steve Morren, Sales Director Americas at Spacewell. “We’re looking forward to a successful collaboration that takes a flying start with a 1,200-sensor smart building project in Boston.”
Liang Chen, Founder and President at Stellar Services, commented: “Spacewell products enable Stellar to provide facility management solutions to our customers, extending our capability beyond asset management and capital project management solutions. We are looking forward to a successful relationship.”
About Stellar Services
Stellar Services has over 20 years of experience serving government agencies and commercial and/or private industries, including education, energy, utilities, pharmaceutical, as well as a breadth of experience in several veins of the transportation industry: ports, subways/metropolitan transportation, airports and airlines. Its customer base includes big-name clients like the City of Atlanta, NY State, NYC Dep. Of Transportation, NYPD, NY & Brooklyn Library, JFK/LaGuardia/Newark airports, MTA, Port of Seattle, and San Francisco International Airport.
Spacewell, a Nemetschek company, is a software and technology firm, supporting its clients across the globe to improve the performance of their building portfolios. Our core purpose is to make buildings work harder for their occupants through unlocking the power of building data. We assist our clients to optimize their facility operations and achieve bottom-line savings. And we help them create workplaces that offer the agility, flexibility, and connectivity needed to support new ways of working.
Independent research firm Verdantix assessed the capabilities of the 16 most prominent vendor solutions available on the IWMS market on their ability to meet customer demands to centralise data and drive operational excellence. Spacewell was recognized as one of the 6 leaders in the growing IWMS market.
Independant IWMS benchmark
The Verdantix Green Quadrant Integrated Workplace Management Systems 2019 is the only independent benchmark of IWMS vendors available on the market. The study findings are based on a 165-point questionnaire, live product demonstrations and a survey of 303 customers.
Spacewell was mentioned specifically for its high-quality mobile apps and for being at the forefront of innovation in workplace digital assistants.
“This detailed benchmark highlights that the market for IWMS solutions is currently thriving. 2018 was one of the hottest years for new IWMS implementations” commented Susan Clarke, Principal Analyst, Verdantix.
Read the Verdantix press release.
Verdantix clients may obtain a copy of the full report.
Verdantix is an independent research and consulting firm with expertise in environment, health, safety and quality, operational risk, as well as smart buildings. Through our research and advisory services we help corporate managers, investors, technology executives and service firm leaders to make robust, fact-based decisions. We are committed to delivering objective, timely and accurate analysis to help our clients succeed.
Spacewell, a Nemetschek company, is a technology and consulting firm, supporting its clients across the globe to improve the performance of their building portfolios. Our core purpose is to make buildings work harder for their occupants through unlocking the power of building data. We assist our clients to optimize their facility operations and achieve bottom-line savings. And we help them create workplaces that offer the agility, flexibility, and connectivity needed to support new ways of working. Spacewell (formerly known as MCS Solutions) was founded in 1989, and currently employs 300 people across 10 locations.
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