{"id":9422,"date":"2020-02-28T10:50:00","date_gmt":"2020-02-28T09:50:00","guid":{"rendered":"https:\/\/spacewell.com\/okategoriserad\/myndigheter-och-anlaggningar-underhalls-och-arbetsorderhantering\/"},"modified":"2023-11-28T12:02:10","modified_gmt":"2023-11-28T11:02:10","slug":"myndigheter-och-anlaggningar-underhalls-och-arbetsorderhantering","status":"publish","type":"post","link":"https:\/\/spacewell.com\/sv\/resurser\/kundfall\/myndigheter-och-anlaggningar-underhalls-och-arbetsorderhantering\/","title":{"rendered":"Spacewells mobila IWMS har st\u00f6d f\u00f6r lokala myndigheters nya s\u00e4tt att arbeta"},"content":{"rendered":"<div class=\"gb-container gb-container-eb07e1c0\">\n<div class=\"gb-container gb-container-78881d30\">\n\n<p class=\"m-0\">Lokal administration: Public Center for Social Welfare (PCSW), tekniska avdelningen Sint-Niklaas<\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-0a57ced2\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-29899c24\">\n<div class=\"gb-grid-column gb-grid-column-0452c593\"><div class=\"gb-container gb-container-0452c593\">\n\n<p class=\"m-0\"><strong>Scenario<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f04f0e7c\"><div class=\"gb-container gb-container-f04f0e7c\">\n\n<ul class=\"m-0 list-inside wp-block-list\">\n<li><a href=\"\/sv\/programvaror\/underhall-av-byggnader\/\">Underh\u00e5llshantering<\/a><\/li>\n\n\n\n<li>Mobil hantering av arbetsordrar<\/li>\n<\/ul>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-4d6298f2\"><div class=\"gb-container gb-container-4d6298f2\">\n\n<p class=\"m-0\"><strong>Plats<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-457cd430\"><div class=\"gb-container gb-container-457cd430\">\n\n<p class=\"m-0\">Belgien<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-d5b2cd6e\"><div class=\"gb-container gb-container-d5b2cd6e\">\n\n<p class=\"m-0\"><strong>Sektor<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-58793d84\"><div class=\"gb-container gb-container-58793d84\">\n\n<p class=\"m-0\">Den offentliga sektorn<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-735a273e\"><div class=\"gb-container gb-container-735a273e\">\n\n<p class=\"m-0\"><strong>Platser<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-e8778a73\"><div class=\"gb-container gb-container-e8778a73\">\n\n<ul class=\"m-0 list-inside wp-block-list\">\n<li>5 v\u00e5rdboenden (550 b\u00e4ddar)<\/li>\n\n\n\n<li>108 l\u00e4genheter f\u00f6r \u00e4ldreboenden<\/li>\n\n\n\n<li>3 servicecenter<\/li>\n\n\n\n<li>1 dagcenter<\/li>\n<\/ul>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-2a407f7d\"><div class=\"gb-container gb-container-2a407f7d\">\n\n<p class=\"m-0\"><strong>Service\u00e4renden<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-250b5495\"><div class=\"gb-container gb-container-250b5495\">\n\n<p class=\"m-0\">4 500 st\/\u00e5r<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-62dea363 gb-container-5731d80c\">\n\n<h2 class=\"gb-headline gb-headline-fa8c5057 gb-headline-text\">Utmaning<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Att organisera tekniska tj\u00e4nster mer effektivt genom ett nytt s\u00e4tt att arbeta med ett integrerat team av tekniker som arbetar \u00f6ver flera funktioner<\/li>\n\n\n\n<li>Orderutdelning fr\u00e5n toppen och ned\u00e5t och mikrostyrning ers\u00e4tts med en resultatorienterad och mer flexibel inst\u00e4llning som ger de anst\u00e4llda en h\u00f6gre grad av autonomi n\u00e4r de utf\u00f6r sina uppdrag.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-323b0d63 gb-headline-text\">L\u00f6sning<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IWMS-programvaran som ger en \u00f6versikt \u00f6ver alla arbetsfl\u00f6den, f\u00f6rfr\u00e5gningar, besked, arbetsordrar och schemal\u00e4ggningar i ett enda, anv\u00e4ndarv\u00e4nligt verktyg<\/li>\n\n\n\n<li>Arbetsordrar p\u00e5 papper h\u00f6r till det f\u00f6rflutna. Tekniker kan se sina arbetsordrar och all relaterad information i farten i en mobil enhet (iPad). Reservdelar best\u00e4lls ocks\u00e5 genom samma redskap<\/li>\n\n\n\n<li>Ger en komplett revideringsslinga med b\u00f6rjan vid f\u00f6rfr\u00e5gan, via offerten till ink\u00f6p, leverans och f\u00e4rdigst\u00e4llande<\/li>\n\n\n\n<li>Tack vare statusuppdateringarna kan alla h\u00e5lla sig uppdaterade med hur uppdragen utvecklas.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-685e8dae gb-headline-text\">Resultat<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Det nya s\u00e4ttet att arbeta p\u00e5 f\u00e5r perfekt st\u00f6d tack vare att konfigurerbar mjukvara, arbetsfl\u00f6den och systemfl\u00f6den sammanf\u00f6rs.<\/li>\n\n\n\n<li>\u00c5tg\u00e4rderna blir helt pappersl\u00f6sa och tekniker kan hantera sina arbetsordrar i farten. De kan ta initiativ och svara flexibelt p\u00e5 f\u00f6r\u00e4ndrade omst\u00e4ndigheter.<\/li>\n\n\n\n<li>Det resultatorienterade tillv\u00e4gag\u00e5ngss\u00e4ttet har ocks\u00e5 st\u00f6d f\u00f6r KPI-rapportering, standardisering och en komplett revideringsslinga.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-d0abb8fb gb-headline-text\">Det nya s\u00e4ttet att arbeta, inte bara f\u00f6r kontorsyrken!<\/h2>\n\n\n\n<p>PCSW Sint-Niklaas tekniska avdelning, som numera \u00e4r en del av Zorgpunt Waasland, \u00e4ndrade sitt s\u00e4tt att arbeta f\u00f6r n\u00e5gra \u00e5r sedan. D\u00e4r en rad olika handelsomr\u00e5den brukade arbeta sida vid sida har nu tj\u00e4nsten utvecklats till ett v\u00e4lintegrerat team som jobbar \u00f6ver flera funktioner. Arbetsfilosofin har ocks\u00e5 f\u00f6r\u00e4ndrats. Ist\u00e4llet f\u00f6r att ge order uppifr\u00e5n och ned s\u00e5 \u00e4r nu tillv\u00e4gag\u00e5ngss\u00e4ttet mer nedifr\u00e5n och upp: de anst\u00e4llda arbetar utifr\u00e5n glidande timmar och har en avsev\u00e4rd grad av autonomi n\u00e4r de utf\u00f6r sina uppgifter. \u00c4ven om det fr\u00e5n b\u00f6rjan fanns en del skepticism s\u00e5 har det h\u00e4r visat sig fungera v\u00e4l i praktiken. Tekniker p\u00e5 f\u00e4ltet kan ta initiativ och svara flexibelt p\u00e5 f\u00f6r\u00e4nderliga omst\u00e4ndigheter. Prioriteten \u00e4r alltid s\u00e4kerheten och de boendes intressen p\u00e5 \u00e4ldreboendena och servicehusen.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-e4ea3477 gb-headline-text\">En mobilt programvara som ger de anst\u00e4llda maximalt st\u00f6d<\/h2>\n\n\n\n<p>F\u00f6r att hantera allt detta och \u00f6ka effektiviteten valde Sint-Niklaas PCSW Spacewells IWMS. Den modul\u00e4ra programvarul\u00f6sningen ger en \u00f6versikt \u00f6ver alla processer i fastigheterna i ett enda, anv\u00e4ndarv\u00e4nligt verktyg. I Sint-Niklaas skriver byggnadens f\u00f6rvaltare in alla besked i systemet, s\u00e5 att chefen f\u00f6r den tekniska avdelningen f\u00e5r en fullst\u00e4ndig \u00f6verblick. D\u00e4refter kan arbetsordrar utf\u00e4rdas baserat p\u00e5 \u00f6verblicken, planer kan l\u00e4ggas upp och uppgifter delas ut till enskilda anst\u00e4llda. Utskrivna arbetsordrar h\u00f6r till det f\u00f6rflutna. Tekniker kan se sina arbetsordrar och all relaterad information p\u00e5 en mobil enhet (surfplatta). De kan ocks\u00e5 via programmet best\u00e4lla de delar som beh\u00f6vs f\u00f6r att utf\u00f6ra arbetet. Tack vare statusuppdateringarna kan alla h\u00e5lla sig uppdaterade med hur uppdragen utvecklas.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-f89f4cc2 gb-headline-text\">Arbetsfl\u00f6den och systemfl\u00f6den sammanfaller<\/h2>\n\n\n\n<p>\u201dDet h\u00e4r tillv\u00e4gag\u00e5ngss\u00e4ttet \u00e4r i linje med trenden d\u00e4r PCSW:er r\u00f6r sig bort fr\u00e5n det f\u00f6r\u00e5ldrade s\u00e4ttet att arbeta och mentaliteten, \u00e4ven inom omr\u00e5det fastighetsf\u00f6rvaltning\u201d, s\u00e4ger Walter Verhelst, chef \u00f6ver fastighetsf\u00f6rvaltningen p\u00e5 PCSW Sint-Niklaas. Vi anv\u00e4nder digital teknik som ett effektivt arbetsredskap och s\u00e4tt att kommunicera. Med Spacewells fastighetsprogramvara har vi ett system som uppfyller alla v\u00e5ra krav. Det \u00e4r en standardmjukvara s\u00e5 att uppdateringar g\u00f6rs utan problem. Samtidigt \u00e4r systemet konfigurerbart i h\u00f6g grad s\u00e5 att vi kan \u00f6vers\u00e4tta arbetsfl\u00f6den ett i taget till systemfl\u00f6den. Systemet inneh\u00e5ller ocks\u00e5 en komplett revideringsslinga.\u201d<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-3eb7836d gb-headline-text\">Kontroll \u00f6ver utkomsten<\/h2>\n\n\n\n<p>\u201cV\u00e5r erfarenhet \u00e4r att om vi ger m\u00e4nniskor friheten och medlen f\u00f6r att prestera v\u00e4l, s\u00e5 blir det positiva resultat. Sj\u00e4lvklart finns \u00e4ven styrningen d\u00e4r, men inte p\u00e5 mikroniv\u00e5. Spacewells mjukvara tillhandah\u00e5ller analysredskap och rapporter som l\u00e5ter oss \u00f6vervaka och standardisera prestandan globalt, uppt\u00e4cka anomalier och l\u00f6sa upp flaskhalsar.\u201d<\/p>\n\n\n\n<p>\u201cMitt r\u00e5d till andra lokala myndigheter: T\u00e4nk f\u00f6rst noga igenom vad ni vill uppn\u00e5 och hur ni vill arbeta. Ge folk p\u00e5 f\u00e4ltet den autonomi som beh\u00f6vs och definiera effektiva arbetsfl\u00f6den. Ge sedan st\u00f6d \u00e5t de processerna med digital teknik som \u00e4r tillr\u00e4ckligt flexibel f\u00f6r att kunna anpassas till dessa.\u201d<\/p>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Lokal administration: Public Center for Social Welfare (PCSW), tekniska avdelningen Sint-Niklaas Utmaning L\u00f6sning Resultat Det nya s\u00e4ttet att arbeta, inte bara f\u00f6r kontorsyrken! PCSW Sint-Niklaas tekniska avdelning, som numera \u00e4r en del av Zorgpunt Waasland, \u00e4ndrade sitt s\u00e4tt att arbeta f\u00f6r n\u00e5gra \u00e5r sedan. D\u00e4r en rad olika handelsomr\u00e5den brukade arbeta sida vid sida har &#8230; <a title=\"Spacewells mobila IWMS har st\u00f6d f\u00f6r lokala myndigheters nya s\u00e4tt att arbeta\" class=\"read-more\" href=\"https:\/\/spacewell.com\/sv\/resurser\/kundfall\/myndigheter-och-anlaggningar-underhalls-och-arbetsorderhantering\/\" aria-label=\"L\u00e4s mer om Spacewells mobila IWMS har st\u00f6d f\u00f6r lokala myndigheters nya s\u00e4tt att arbeta\">L\u00e4s mer<\/a><\/p>\n","protected":false},"author":29,"featured_media":3915,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[99],"tags":[],"class_list":["post-9422","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kundfall","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","no-featured-image-padding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v27.4) - 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