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Work Assistant maintenance app

The ultimate field service app, assisting 25.000 field engineers globally

Best in class

Designed with and for field engineers all over the world for more than 10 years

Online & offline

With our maintenance app, you can work offline with the right information at hand, without sync conflicts

Go paperless

Avoid unnecessary overhead, human errors, escalations, and penalties & increase efficiency with over 60%

Work seamlessly across multiple devices

Android, Apple and Windows logos
MWM - on all devices

Consult all work order information with convenient tabs and configurable fields

MWM - work order description
MWM - map view screenshot

View your assigned work orders and locations on a map

MWM - work order description

Consult all work order information with convenient tabs and configurable fields

MWM - map view screenshot

View your assigned work orders and locations on a map

The world’s most advanced mobile work order & maintenance app

MWM - quick access

Find your work orders and jump back in your work day at any time

Use organized folders or filter & sort to get to work quickly

MWM - work order folders
MWM - list settings

Use organized folders or filter & sort to get to work quickly

Consult asset details including all relevant attachments

MWM - Asset information
MWM - work order list

See the asset’s work order history and planned maintenance activities

MWM - Asset information

Consult asset details including all relevant attachments

MWM - work order list

See the asset’s work order history and planned maintenance activities

Closing the work order lets technicians and clients sign-off on the work and generates a report with all relevant information such as materials used, time spent, remarks, pictures, signatures and checklist answers

MWM - Sign-off Signature screenshot
MWM - Sign-off document screenshot
MWM - Sign-off Signature screenshot
MWM - Sign-off document screenshot

Closing the work order lets technicians and clients sign-off on the work and generates a report with all relevant information such as materials used, time spent, remarks, pictures, signatures and checklist answers

Loved by over 25.000 technicians globally

Grand market Sint Niklaas
Spacewell’s IWMS allows us to convert every single workflow into system flows. The software is mobile and user-friendly and helps us guarantee a modern, high-performance service across our entire city with hundreds of buildings and public domain
Walter Verhelst

Head of Building Management, City & OCMW (Public Centre for Social Welfare) Sint-Niklaas

Use interactive checklists to ensure compliance with standards; Trigger new work orders based on checklist answers

MWM - checklist screenshot
MWM - SLA metrics

View your remaining time to help you meet SLAs and prioritize tasks accordingly

MWM - checklist screenshot

Use interactive checklists to ensure compliance with standards; Trigger new work orders based on checklist answers

MWM - SLA metrics

View your remaining time to help you meet SLAs and prioritize tasks accordingly

Using pre-configured templates, you can  quickly create a new work order on the spot, so it can be picked up immediately by the planner

MWM - work order templates
MWM - create new work orders
MWM - work order templates
MWM - create new work orders

Using pre-configured templates, you can  quickly create a new work order on the spot, so it can be picked up immediately by the planner

Reduce admin and increase efficiency

Keep planning and every day work status in sync and trigger alerts when unforeseen incidents occur

Work scheduler and work status screenshot
Work scheduler and work status screenshot

Keep planning and every day work status in sync and trigger alerts when unforeseen incidents occur

Modifying the work order triggers notifications and captures the location and actions notes

MWM - Change Status screenshot
MWM - work planning screenshot

The maintenance app provides a planning overview to every field engineer, with easy switching between calendar view and map view

MWM - Change Status screenshot

Modifying the work order triggers notifications and captures the location and actions notes

MWM - work planning screenshot

The maintenance app provides a planning overview to every field engineer, with easy switching between calendar view and map view

MWM - add consumption

Add materials used to the work order (synced with stock management) to trigger invoicing

A start-stop timer captures the time spent for accurate tracking and invoicing of hours worked

MWM - working time screenshot
Work Assistant maintenance app - add activity mobile screenshot

A start-stop timer captures the time spent for accurate tracking and invoicing of hours worked

Interested?

Request a demo or get a quote