Select Page
Generic selectors
Exact matches only
Search in title
Search in content

Government of Flanders - excellence in facility management

15089~|spacewell-custom-icons-outlined~|sw-bar-chart~|

Metrics

  • Location: Belgium
  • Products used: MCS Software + Cobundu
  • Connected FT²: 485,000
  • Users: 2,600+
    15089~|spacewell-custom-icons-outlined~|sw-scenario~|

    Scenarios

    • Sensor-based workplace assistance
    • Facility management
    • Reservations management
    15089~|spacewell-custom-icons-outlined~|sw-goal~|

    Challenge

    Het Facilitair Bedrijf is a service organization, providing facility management support to all entities of the Flemish government. As a knowledge center, HFB is expected to implement best practices and use data-driven insight to improve performance. Furthermore, the organization recently moved 2,600 public servants from several locations to a newly renovated central office building and wanted to make the merger and new workplace concept a success story.
    15089~|spacewell-custom-icons-outlined~|sw-automation~|

    Solution

    • Implementation of IWMS software to run efficient operations at a range of sites actively managed by HFB
    • KPI reporting to gain insight into service performance and improvement areas
    • Reservations software and sensor-based occupancy monitoring to provide real-time assistance to employees in the workplace
    15089~|spacewell-custom-icons-outlined~|sw-increase~|

    Result

    • Clear visibility into FM performance, incl. outsourced maintenance (activities, lead times, problem types, etc.)
    • Service ticket turnaround time reduced by half in 6 months’ time
    • Occupancy monitoring enabled proactive space management
    • Smart reservations and workplace guidance helped employees navigate a new unfamiliar building layout and make better use of the workspaces
    Spacewell enables us to do things right first time so we don’t have to redo them later.
    Frank Geets

    CEO Het Facilitair Bedrijf, Government of Flanders

    More success stories

    Success stories
    Mother with child
    Lumens

    Lumens

    Lumens is an Eindhoven-based welfare organization and its nearly 400 employees focus on young people and vulnerable groups who need help in participating in society.How Lumens...

    Success stories
    Person with knitted hat
    Kwintes

    Kwintes

    Kwintes supports people with psychiatric or psycho-social problems. This might be people who are homeless, victims of domestic violence or people who need support in several...

    Planning a safe return to the office? Check out our solutions for smart workplace management.