{"id":8338,"date":"2020-06-16T13:48:00","date_gmt":"2020-06-16T11:48:00","guid":{"rendered":"https:\/\/spacewell.com\/geen-onderdeel-van-een-categorie\/humankind-operational-excellence-met-axxerion-fmis\/"},"modified":"2023-11-28T16:03:05","modified_gmt":"2023-11-28T15:03:05","slug":"humankind-operational-excellence-met-axxerion-fmis","status":"publish","type":"post","link":"https:\/\/spacewell.com\/nl\/resources\/klant-cases\/humankind-operational-excellence-met-axxerion-fmis\/","title":{"rendered":"Humankind: operational excellence met Axxerion FMIS"},"content":{"rendered":"<div class=\"gb-container gb-container-57e99aa3 gb-container-5731d80c\">\n\n<figure class=\"gb-block-image gb-block-image-928408d2\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"213\" class=\"gb-image gb-image-928408d2 gb-image-b19acb23\" src=\"https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/humankind-logo-320x240-1.png\" alt=\"Humankind logo\"\/><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-1a3e729b\">\n<div class=\"gb-container gb-container-eb07e1c0\">\n<div class=\"gb-container gb-container-78881d30\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-29899c24\">\n<div class=\"gb-grid-column gb-grid-column-4d6298f2\"><div class=\"gb-container gb-container-4d6298f2\">\n\n<p class=\"m-0\"><strong>Locatie<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-457cd430\"><div class=\"gb-container gb-container-457cd430\">\n\n<p>Nederland<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-aaa97e77\"><div class=\"gb-container gb-container-aaa97e77\">\n\n<p class=\"m-0\"><strong>Sector<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-fc11be2f\"><div class=\"gb-container gb-container-fc11be2f\">\n\n<p>Niet-commerci\u00eble organisatie voor kinderopvang en -ontwikkeling<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-02f30b56\"><div class=\"gb-container gb-container-02f30b56\">\n\n<p class=\"m-0\"><strong>Sites<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-abef6070\"><div class=\"gb-container gb-container-abef6070\">\n\n<ul class=\"m-0 list-inside wp-block-list\">\n<li>471 locaties verspreid over heel Nederland (2932 medewerkers)<\/li>\n\n\n\n<li>De facilitaire afdeling bestaat uit 10 personen<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-0a57ced2\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-4b271d4e\">\n<div class=\"gb-grid-column gb-grid-column-0452c593\"><div class=\"gb-container gb-container-0452c593\">\n\n<p class=\"m-0\"><strong>Scenario&#8217;s<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f04f0e7c\"><div class=\"gb-container gb-container-f04f0e7c\">\n\n<p><a href=\"https:\/\/spacewell.com\/nl\/merken\/axxerion-fmis\/\">Axxerion FMIS cloudbased software voor facilitair beheer<\/a>:<\/p>\n\n\n\n<ul class=\"m-0 list-inside wp-block-list\">\n<li>Contacten<\/li>\n\n\n\n<li>Contracten<\/li>\n\n\n\n<li>Inventaris<\/li>\n\n\n\n<li>Gebouwen<\/li>\n\n\n\n<li>Meldingen (serviceverzoeken\/problemen bijhouden)<\/li>\n\n\n\n<li>Energiebeheer<\/li>\n\n\n\n<li>Projecten<\/li>\n\n\n\n<li>Werkbonnen<\/li>\n\n\n\n<li>Groot onderhoud\/MJOP<\/li>\n\n\n\n<li>Productencatalogus<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-9cff9f36 gb-container-5731d80c\">\n\n<h2 class=\"gb-headline gb-headline-c949994b gb-headline-text\">Uitdaging<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Facilitaire data waren voorheen versnipperd, niet actueel, opgeslagen op papier, in spreadsheets en in de hoofden van de medewerkers, wat de organisatie kwetsbaar maakte.<\/li>\n\n\n\n<li>Kwaliteit van de dienstverlening kwam onder druk te staan door de explosieve groei van de organisatie.<\/li>\n\n\n\n<li>Groeiende behoefte om informatie eenduidig vast te leggen, veilig te delen, eenvoudig snel toegankelijk te maken en data aan elkaar te koppelen voor effici\u00ebnt beheer.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-d17f9d6a gb-headline-text\">Oplossing<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Axxerion FMIS-software voor facilitair beheer. De functionaliteit en het SaaS-licentiemodel sluiten perfect aan bij de ambitie van operationele uitmuntendheid van Humankind <\/li>\n\n\n\n<li>Ondersteuning bij de implementatie door Axxerion-adviseurs met veel kennis van facilitaire processen<\/li>\n\n\n\n<li>Makkelijk in gebruik zonder hoge eisen te stellen aan training<\/li>\n\n\n\n<li>Aanpasbaar aan de behoeften van de organisatie: standaardapplicatie maar voelt als een maatpak<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-0ada4e4b gb-headline-text\">Resultaat<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Alle facilitaire informatie op \u00e9\u00e9n plek, eenduidig, snel te raadplagen en overal toegankelijk; bovendien kunnen gebruikers dankzij de dwarsverbanden in Axxerion heel snel door de informatie navigeren.<\/li>\n\n\n\n<li>De organisatie is minder afhankelijk van de parate kennis van medewerkers.<\/li>\n\n\n\n<li>Meldingen komen op \u00e9\u00e9n punt binnen, worden centraal beoordeeld en interne klanten worden goed en snel geholpen<\/li>\n\n\n\n<li>De software laat toe om consistent kwalitatieve service te verlenen en gefundeerde beslissingen te nemen.<\/li>\n<\/ul>\n\n<\/div>\n\n<div class=\"gb-container gb-container-41b5656c\">\n\n<figure class=\"gb-block-image gb-block-image-36b5fbe5\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"630\" class=\"gb-image gb-image-36b5fbe5 gb-image-b19acb23\" src=\"https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/humankind-2-1200x630-1.png\" alt=\"Child with paint on its hands\" srcset=\"https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/humankind-2-1200x630-1.png 1200w, https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/humankind-2-1200x630-1-500x263.png 500w, https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/humankind-2-1200x630-1-1024x538.png 1024w, https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/humankind-2-1200x630-1-768x403.png 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-868e5d0d gb-container-5731d80c\">\n\n<h2 class=\"gb-headline gb-headline-a3228c15 gb-headline-text\">Wie is Humankind?<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.humankind.nl\/\" target=\"_blank\" rel=\"noreferrer noopener\">Humankind<\/a> is met ruim 35 jaar ervaring toonaangevend in Nederland op het gebied van kinderopvang en -ontwikkeling. De organisatie staat voor een pedagogische visie gebaseerd op humanistische waarden. Humankind gelooft in optimale groei en bloei van ieder kind. In een samenleving waarin zorg en respect voor de leefomgeving belangrijk zijn. Voor mens en natuur. Voor elk individu en voor elkaar. Nu en in de toekomst. Wij innoveren, stimuleren, faciliteren en brengen betrokken partijen samen om de cirkel rondom het kind en ouders te versterken. Dat doen we zowel lokaal als landelijk.       <\/p>\n\n\n\n<p>Wij dagen kinderen uit, stimuleren hun zelfstandigheid, eigen verantwoordelijkheid en het ontdekken wat hun talenten zijn. Bij ons mag en kan veel. Natuurlijk binnen de grenzen van veiligheid. Een kind dat zelf mag ervaren, ontdekken, beslissen \u00e9n fouten maken, blijft je verbazen. Als vandaag w\u00e9l kan, wat gisteren nog niet lukte.   <\/p>\n\n\n\n<p>Wij vangen wekelijks ca. 25.000 kinderen op en dat doen we met 3000 medewerkers in meer dan 450 locaties. <\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-b2e4783a gb-headline-text\">Organisatie facilitair beheer<\/h2>\n\n\n\n<p>De facilitaire afdeling, onder leiding van Dion Roeffen, Manager Inkoop, Logistiek en Huisvesting, bestaat uit 10 personen. Zij verrichten direct ondersteunende facilitaire werkzaamheden voor de locaties en de regiokantoren (facility desk, huisvesting, onderhoud en contractbeheer &amp; inkoop). Vier collega\u2019s werken t.b.v. het servicekantoor in Heerlen (receptie en gebouwenbeheer) en het management.  <\/p>\n\n\n\n<p>Dion Roeffen: \u201cInhoudelijk stuur ik de afdeling aan en ben lid van het kernteam. Ik adviseer de raad van bestuur en de regiodirectie over huisvesting, leveranciersbeleid en facilitaire dienstverlening. De inkoop is gecentraliseerd waarbij raamovereenkomsten met landelijke en regionale leveranciers de basis vormen van het inkoopbeleid. Locaties kunnen binnen deze raamovereenkomsten producten en diensten afroepen\/inregelen. Met het kernteam geven we richting en inhoud aan het beleid van de organisatie.\u201d<\/p>\n\n\n\n<p>\u201cHet leveranciersbeleid is gericht op partnerships, langdurige relaties en het realiseren van een optimale dienstverlening voor de locaties met maximale ondersteuning aan de facilitaire afdeling. Operational Excellence is het uitgangspunt, daarvoor is Axxerion voor ons een fantastische tool.\u201d<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-b5002818 gb-headline-text\">Ervaringen met Axxerion<\/h2>\n\n\n\n<p>Medewerkers hadden volgende feedback:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>De software is makkelijk om mee te werken<\/li>\n\n\n\n<li>Alle info op \u00e9\u00e9n plek en snel toegankelijk<\/li>\n\n\n\n<li>We kunnen de interne klant beter en sneller helpen<\/li>\n\n\n\n<li>Axxerion zit logisch in elkaar en je kunt snel navigeren<\/li>\n\n\n\n<li>Het is een standaardapplicatie die voelt als een maatpak<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-a25fbd2b gb-headline-text\">Advies over de implementatie en het gebruik van IWMS<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reserveer tijdens de implementatie extra capaciteit voor het op orde brengen van de stamdata en het vullen van het FMIS<\/li>\n\n\n\n<li>Reserveer intern structurele capaciteit voor het op orde houden van de stamdata<\/li>\n\n\n\n<li>Start eerst met Contacten, Contracten, Gebouwen en Inventaris voordat je begint aan de module Meldingen<\/li>\n\n\n\n<li>Houd de opzet van de meldingenportal of de app zo eenvoudig mogelijk, daarmee maak je het gebruik laagdrempelig en dat bevordert de adoptie<\/li>\n\n\n\n<li>Breng organisaties met eenzelfde informatiebehoefte bij elkaar voor het delen van ervaringen<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Operational Excellence is het uitgangspunt van onze facilitaire dienstverlening, daarvoor is Axxerion voor ons een fantastische tool.<\/p>\n\n\n\n<p class=\"m-0 has-small-font-size\"><strong>Dion Roeffen<\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size\">Manager Inkoop, Logistiek en Huisvesting, Humankind<\/p>\n<\/blockquote>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Uitdaging Oplossing Resultaat Wie is Humankind? Humankind is met ruim 35 jaar ervaring toonaangevend in Nederland op het gebied van kinderopvang en -ontwikkeling. De organisatie staat voor een pedagogische visie gebaseerd op humanistische waarden. Humankind gelooft in optimale groei en bloei van ieder kind. In een samenleving waarin zorg en respect voor de leefomgeving belangrijk &#8230; <a title=\"Humankind: operational excellence met Axxerion FMIS\" class=\"read-more\" href=\"https:\/\/spacewell.com\/nl\/resources\/klant-cases\/humankind-operational-excellence-met-axxerion-fmis\/\" aria-label=\"Lees meer over Humankind: operational excellence met Axxerion FMIS\">Lees meer<\/a><\/p>\n","protected":false},"author":29,"featured_media":4004,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[467,713,94],"tags":[],"class_list":["post-8338","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-asset","category-facility-management-3-nl","category-klant-cases","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","no-featured-image-padding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 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