{"id":7783,"date":"2021-12-13T09:43:00","date_gmt":"2021-12-13T08:43:00","guid":{"rendered":"https:\/\/spacewell.com\/non-classifiee\/chez-loetje-restaurant-company-europe-le-systeme-de-services-generaux-et-la-vision-vont-de-pair-et-cela-fonctionne\/"},"modified":"2026-03-03T12:05:28","modified_gmt":"2026-03-03T11:05:28","slug":"chez-loetje-restaurant-company-europe-le-systeme-de-services-generaux-et-la-vision-vont-de-pair-et-cela-fonctionne","status":"publish","type":"post","link":"https:\/\/spacewell.com\/fr\/ressources\/temoignages-clients\/chez-loetje-restaurant-company-europe-le-systeme-de-services-generaux-et-la-vision-vont-de-pair-et-cela-fonctionne\/","title":{"rendered":"Chez Loetje (Restaurant Company Europe), le syst\u00e8me de services g\u00e9n\u00e9raux et la vision vont de pair, et cela fonctionne !"},"content":{"rendered":"<div class=\"gb-container gb-container-aed9b6dc\">\n<div class=\"gb-container gb-container-1a3e729b\">\n<div class=\"gb-container gb-container-eb07e1c0\">\n<div class=\"gb-container gb-container-78881d30\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-29899c24\">\n<div class=\"gb-grid-column gb-grid-column-4d6298f2\"><div class=\"gb-container gb-container-4d6298f2\">\n\n<p class=\"m-0\"><strong>Secteur<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-457cd430\"><div class=\"gb-container gb-container-457cd430\">\n\n<p>H\u00f4tellerie-restauration (cha\u00eene de restaurants)<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-aaa97e77\"><div class=\"gb-container gb-container-aaa97e77\">\n\n<p class=\"m-0\"><strong>Port\u00e9e<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-fc11be2f\"><div class=\"gb-container gb-container-fc11be2f\">\n\n<ul class=\"wp-block-list m-0 list-inside\">\n<li>Plus de 25 restaurants, pour la plupart dans la r\u00e9gion d\u2019Amsterdam<\/li>\n\n\n\n<li>Plus de 500 employ\u00e9s travaillent avec le logiciel, du superviseur au responsable de site<\/li>\n\n\n\n<li>Les services g\u00e9n\u00e9raux, des technologies de l\u2019information et de la communication, du marketing et du recrutement utilisent le syst\u00e8me<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-0a57ced2\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-4b271d4e\">\n<div class=\"gb-grid-column gb-grid-column-0452c593\"><div class=\"gb-container gb-container-0452c593\">\n\n<p class=\"m-0\"><strong>Localisation<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f04f0e7c\"><div class=\"gb-container gb-container-f04f0e7c\">\n\n<p>Si\u00e8ge situ\u00e9 \u00e0 Amstelveen, aux Pays-Bas<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-9b7bd408\"><div class=\"gb-container gb-container-9b7bd408\">\n\n<p class=\"m-0\"><strong>Mise en \u0153uvre<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-007b9a17\"><div class=\"gb-container gb-container-007b9a17\">\n\n<p><a href=\"https:\/\/spacewell.com\/brands\/axxerion-iwms\/\">Axxerion IWMS<\/a>, a modular facilities management software, implemented progressively at restaurant company Loetje:<\/p>\n\n\n\n<ul class=\"wp-block-list m-0 list-inside\">\n<li>Module de tickets<\/li>\n\n\n\n<li>Module de contrats<\/li>\n\n\n\n<li>Module de projets<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><div class=\"gb-container gb-container-164b2485 gb-container-5731d80c\">\n\n<h2 class=\"gb-headline gb-headline-abe80457 gb-headline-text\">\u00c0 propos de Loetje<\/h2>\n\n\n\n<p>Mentionner Loetje, c\u2019est \u00e9voquer les steaks les plus savoureux. Ils sont accompagn\u00e9s de la v\u00e9ritable sauce Loetje, de frites et de pain blanc. De mani\u00e8re pragmatique, avec passion et qualit\u00e9. Ce qui a d\u00e9but\u00e9 en 1977 sous forme de pub local avec tables de billard est devenu depuis une cha\u00eene de restaurants diss\u00e9min\u00e9e \u00e0 travers les Pays-Bas. Cet \u00e9t\u00e9, Loetje a ouvert son 26e restaurant \u00e0 Arnhem et d\u2019autres inaugurations sont pr\u00e9vues pour l\u2019ann\u00e9e \u00e0 venir.    <\/p>\n\n\n\n<p>Depuis juillet 2020, <a href=\"https:\/\/www.loetje.nl\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">Loetje<\/a> compose avec Debuut Horeca BV la c\u00e9l\u00e8bre entreprise <a href=\"https:\/\/rce.eu\/\" target=\"_blank\" rel=\"noreferrer noopener\">Restaurant Company Europe (RCE)<\/a>. Avec plus de 75 restaurants et caf\u00e9s et totalisant pr\u00e8s de 3 000 employ\u00e9s, RCE est le plus grand groupe de restauration aux Pays-Bas. Tous ces sites sont g\u00e9r\u00e9s de mani\u00e8re centralis\u00e9e depuis le si\u00e8ge situ\u00e9 \u00e0 Amstelveen. Outre Loetje, le portefeuille de RCE se compose de plusieurs autres concepts solides de restaurants avec de multiples \u00e9tablissements comme Happy Italy, Beers &amp; Barrels, Popo the Mexican et Stan, ainsi que des adresses uniques telles que Waag \u00e0 Leyde et De Vooruitgang \u00e0 Eindhoven.  <\/p>\n\n\n\n<p>Sur le magnifique site de Loetje, sur le fleuve Amstel, nous avons parl\u00e9 avec Sander Vos (\u00e0 gauche sur la photo), coordinateur des services g\u00e9n\u00e9raux de Restaurant Company Europe (\u00e0 droite : Jan Van Rabenswaaij, directeur principal de compte \u00e0 Spacewell)<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-f9c1c306 gb-headline-text\">Les d\u00e9buts du logiciel de services g\u00e9n\u00e9raux chez Loetje<\/h2>\n\n\n\n<p>In February 2017, restaurant company Loetje adopted <a href=\"https:\/\/spacewell.com\/axxerion\" type=\"link\" id=\"https:\/\/spacewell.com\/axxerion\" target=\"_blank\" rel=\"noreferrer noopener\">Axxerion<\/a> as its facilities management software. Sander, at the start of his career at Loetje 5.5 years ago, was entrusted with the task of purchasing and implementing an IWMS system for facilities management. In his previous role at D&amp;B Facilities, he had positive experiences with Axxerion, so he decided to investigate the solution further. ICT also expressed its wish to work with tickets and the marketing department was willing to implement the software for operational purposes. After investigating the solutions of four vendors, Axxerion was selected. Sander points out that it is important that you carefully consider and define the requirements and expectations for the system so that a consultant can work on them in a targeted way.<\/p>\n\n\n\n<p>\u00ab Nous avons d\u00e9but\u00e9 avec le module de tickets, puis poursuivi avec le module de contrats et le module de projets. Le module de projets \u00e9tait particuli\u00e8rement utile parce que de nombreux nouveaux \u00e9tablissements venaient d\u2019ouvrir. Cela nous a permis d\u2019avoir un endroit central par service, o\u00f9 toutes les actions et t\u00e2ches \u00e9taient list\u00e9es, et tout le monde pouvait avoir un aper\u00e7u de tout ce qui devait \u00eatre g\u00e9r\u00e9 et de la r\u00e9partition des t\u00e2ches selon les services. \u00bb<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-f69defa1 gb-headline-text\">\u00ab Cela apporte de la structure, c\u2019est-\u00e0-dire une vue d\u2019ensemble \u00bb<\/h2>\n\n\n\n<p>Le service de recrutement travaille \u00e9galement avec Axxerion depuis un an maintenant. Nous avons d\u2019abord examin\u00e9 les syst\u00e8mes qui \u00e9taient d\u00e9j\u00e0 en place avant de d\u00e9ployer un tout nouveau syst\u00e8me. Sander a d\u00e9montr\u00e9 de quelle mani\u00e8re Axxerion fonctionne, et puisque les \u00e9tablissements travaillaient d\u00e9j\u00e0 avec Axxerion, l\u2019outil se r\u00e9v\u00e9la tr\u00e8s pratique pour cr\u00e9er des tickets lors des demandes de recrutement, notamment pour embaucher de nouveaux membres du personnel comme des plongeurs ou des serveurs. La demande est d\u2019abord soumise \u00e0 un directeur r\u00e9gional, et une fois approuv\u00e9e par ce dernier, elle est transmise au service de recrutement dans Axxerion. Le service de recrutement associe alors les candidats \u00e0 une demande de recrutement, tout comme les bons de travail seraient associ\u00e9s aux demandes des services g\u00e9n\u00e9raux Les coordonn\u00e9es et CV peuvent \u00e9galement \u00eatre associ\u00e9s, et le statut peut \u00eatre ajout\u00e9, par exemple \u00ab nouveau candidat \u00bb ou \u00ab convoqu\u00e9 \u00e0 un entretien \u00bb. Actuellement, environ 500 employ\u00e9s travaillent avec Axxerion, des superviseurs aux responsables de site. Ils utilisent tous le syst\u00e8me pour cr\u00e9er des demandes.       <\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-815f1221 gb-headline-text\">Une exp\u00e9rience utilisateur positive<\/h2>\n\n\n\n<p>La plus grande part du transfert de connaissances d\u2019Axxerion a \u00e9t\u00e9 effectu\u00e9e par Sander Vos lui-m\u00eame. En 3 mois, il a visit\u00e9 26 \u00e9tablissements Debuut pour enseigner \u00e0 ses coll\u00e8gues comment utiliser Axxerion. Cela s\u2019est tr\u00e8s bien pass\u00e9, et tout le monde a rapidement appris \u00e0 travailler avec Axxerion. Les utilisateurs s\u2019accordent \u00e0 dire que ce syst\u00e8me leur permet d\u2019effectuer facilement des recherches et qu\u2019il est simple \u00e0 utiliser. Nous continuons de travailler avec Axxerion \u00e0 un niveau basique dans la mesure du possible, de mani\u00e8re \u00e0 pouvoir g\u00e9rer les choses facilement. Cela permet \u00e9galement une expansion plus flexible.     <\/p>\n\n\n<div class=\"gb-container gb-container-10950c77 wp-block-quote\">\n<div class=\"gb-container gb-container-585a049a\">\n\n<figure class=\"gb-block-image gb-block-image-ddb027aa\"><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" class=\"gb-image gb-image-ddb027aa\" src=\"https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/sander-vos-500x500-1-250x250.png\" alt=\"Sander Vos\" srcset=\"https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/sander-vos-500x500-1-250x250.png 250w, https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/sander-vos-500x500-1.png 500w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-82ae5305\">\n\n<p><em>\u00ab Un syst\u00e8me n\u2019est qu\u2019un syst\u00e8me. Une vision est n\u00e9cessaire. Maintenant je poss\u00e8de les deux, j\u2019ai une solution compl\u00e8te : un bon syst\u00e8me \u2013 Axxerion, et une bonne vision, et cela fonctionne. \u00bb<\/em><\/p>\n\n\n\n<p class=\"m-0 has-small-font-size\"><strong><em><strong>Sander Vos<\/strong><\/em><\/strong><\/p>\n\n\n\n<p class=\"m-0 has-small-font-size\"><em>Coordinateur des services g\u00e9n\u00e9raux , Restaurant Company Europe<\/em><\/p>\n\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00c0 propos de Loetje Mentionner Loetje, c\u2019est \u00e9voquer les steaks les plus savoureux. Ils sont accompagn\u00e9s de la v\u00e9ritable sauce Loetje, de frites et de pain blanc. De mani\u00e8re pragmatique, avec passion et qualit\u00e9. Ce qui a d\u00e9but\u00e9 en 1977 sous forme de pub local avec tables de billard est devenu depuis une cha\u00eene de &#8230; <a title=\"Chez Loetje (Restaurant Company Europe), le syst\u00e8me de services g\u00e9n\u00e9raux et la vision vont de pair, et cela fonctionne !\" class=\"read-more\" href=\"https:\/\/spacewell.com\/fr\/ressources\/temoignages-clients\/chez-loetje-restaurant-company-europe-le-systeme-de-services-generaux-et-la-vision-vont-de-pair-et-cela-fonctionne\/\" aria-label=\"En savoir plus sur Chez Loetje (Restaurant Company Europe), le syst\u00e8me de services g\u00e9n\u00e9raux et la vision vont de pair, et cela fonctionne !\">Lire plus<\/a><\/p>\n","protected":false},"author":29,"featured_media":4418,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[95],"tags":[],"class_list":["post-7783","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-temoignages-clients","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","no-featured-image-padding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Chez Loetje (Restaurant Company Europe), le syst\u00e8me de services g\u00e9n\u00e9raux et la vision vont de pair, et cela fonctionne !<\/title>\n<meta name=\"description\" content=\"Actuellement, quelque 500 employ\u00e9s de Loetje travaillent avec le syst\u00e8me de services g\u00e9n\u00e9raux. 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