{"id":7735,"date":"2019-10-30T13:43:00","date_gmt":"2019-10-30T12:43:00","guid":{"rendered":"https:\/\/spacewell.com\/non-classifiee\/gouvernement-flamand-facility-management\/"},"modified":"2025-07-15T17:28:02","modified_gmt":"2025-07-15T15:28:02","slug":"gouvernement-flamand-facility-management","status":"publish","type":"post","link":"https:\/\/spacewell.com\/fr\/ressources\/temoignages-clients\/gouvernement-flamand-facility-management\/","title":{"rendered":"Gouvernement flamand &#8211; l\u2019excellence de la gestion des services g\u00e9n\u00e9raux"},"content":{"rendered":"<div class=\"gb-container gb-container-f4caf17d gb-container-5731d80c\">\n<div class=\"gb-container gb-container-e52b122f cursor-pointer\" id=\"open-video-overlay\">\n\n<figure class=\"gb-block-image gb-block-image-8f8ffcb1\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"593\" class=\"gb-image gb-image-8f8ffcb1 gb-image-b19acb23\" src=\"\/wp-content\/uploads\/2023\/07\/mcs-testimonial-government-of-flanders-video-preview-1200x695-1-1024x593.png\" alt=\"MCS customer testimonial \u2013 Government of Flanders video preview\" srcset=\"https:\/\/spacewell.com\/wp-content\/uploads\/2023\/07\/mcs-testimonial-government-of-flanders-video-preview-1200x695-1-1024x593.png 1024w, https:\/\/spacewell.com\/wp-content\/uploads\/2023\/07\/mcs-testimonial-government-of-flanders-video-preview-1200x695-1-500x290.png 500w, https:\/\/spacewell.com\/wp-content\/uploads\/2023\/07\/mcs-testimonial-government-of-flanders-video-preview-1200x695-1-768x445.png 768w, https:\/\/spacewell.com\/wp-content\/uploads\/2023\/07\/mcs-testimonial-government-of-flanders-video-preview-1200x695-1.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<div class=\"gb-container gb-container-681e5228 play-button\"><\/div>\n<\/div>\n\n<div id=\"video-overlay\" data-video-id=\"ufGnJohV3G8\" class=\"wp-block-sw-blocks-modal-video\">\n  \n\n<div class=\"modal-header\">\n      <div class=\"modal-header-left\">\n      <\/div> \n      <div class=\"modal-header-right\">\n        <button class=\"close-button video-close-button\">\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\">\n            <path\n              d=\"M175 175C184.4 165.7 199.6 165.7 208.1 175L255.1 222.1L303 175C312.4 165.7 327.6 165.7 336.1 175C346.3 184.4 346.3 199.6 336.1 208.1L289.9 255.1L336.1 303C346.3 312.4 346.3 327.6 336.1 336.1C327.6 346.3 312.4 346.3 303 336.1L255.1 289.9L208.1 336.1C199.6 346.3 184.4 346.3 175 336.1C165.7 327.6 165.7 312.4 175 303L222.1 255.1L175 208.1C165.7 199.6 165.7 184.4 175 175V175zM512 256C512 397.4 397.4 512 256 512C114.6 512 0 397.4 0 256C0 114.6 114.6 0 256 0C397.4 0 512 114.6 512 256zM256 48C141.1 48 48 141.1 48 256C48 370.9 141.1 464 256 464C370.9 464 464 370.9 464 256C464 141.1 370.9 48 256 48z\"\n              fill=\"currentcolor\" \/>\n          <\/svg>\n        <\/button>\n      <\/div>\n    <\/div>\n    \n    <div class=\"modal video-modal\">\n\n    <div class=\"modal-content-box\">\n      <div class=\"video-content\">\n      <\/div>\n    <\/div>\n\n  <\/div>\n<\/div>\n\n\n<h2 class=\"gb-headline gb-headline-ebff4d8b gb-headline-text\">Mesures<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Emplacement : Belgique<\/li>\n\n\n\n<li>Produits utilis\u00e9s : logiciel MCS + Cobundu<\/li>\n\n\n\n<li>M\u00b2 connect\u00e9s : 485 000<\/li>\n\n\n\n<li>Utilisateurs : plus de 2600<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-68cb923f gb-headline-text\">Sc\u00e9narios<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Assistance au sein de l\u2019environnement de travail bas\u00e9e sur des capteurs<\/li>\n\n\n\n<li>Gestion des installations<\/li>\n\n\n\n<li>Gestion des r\u00e9servations<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-b4bf4b82 gb-headline-text\">Le d\u00e9fi<\/h2>\n\n\n\n<p>Het Facilitair Bedrijf est une organisation de service qui propose une assistance en mati\u00e8re de gestion des services g\u00e9n\u00e9raux \u00e0 toutes les entit\u00e9s du Gouvernement flamand. En tant que centre de connaissances, HFB se doit d\u2019appliquer les meilleures pratiques et de tirer les enseignements des donn\u00e9es collect\u00e9es pour am\u00e9liorer ses performances. L\u2019organisme a par ailleurs r\u00e9cemment r\u00e9uni, dans un immeuble de bureau central r\u00e9cemment r\u00e9nov\u00e9, plus de 2600 fonctionnaires auparavant bas\u00e9s sur plusieurs sites, et tenait \u00e0 ce que la fusion et le nouveau concept d\u2019environnement de travail soient un succ\u00e8s.  <\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-caa7953b gb-headline-text\">La solution<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>D\u00e9ploiement d\u2019un logiciel FMAO pour assurer l\u2019exploitation performante de divers sites activement g\u00e9r\u00e9s par HFB<\/li>\n\n\n\n<li>Rapports d\u2019indicateurs-cl\u00e9s de performance permettant d\u2019analyser la qualit\u00e9 des services et d\u2019identifier des axes d\u2019am\u00e9lioration<\/li>\n\n\n\n<li><a href=\"https:\/\/spacewell.com\/fr\/solutions\/solutions-denvironnements-travail\/workplace-experience\/logiciel-de-reservation-despaces-de-travail\/\">Logiciel de r\u00e9servation<\/a> et de suivi de l\u2019occupation gr\u00e2ce \u00e0 des capteurs pour offrir une assistance en temps r\u00e9el aux collaborateurs dans l\u2019environnement de travail<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-a554b974 gb-headline-text\">Le r\u00e9sultat<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Excellente visibilit\u00e9 des performances en mati\u00e8re de gestion des services g\u00e9n\u00e9raux, y compris pour la maintenance sous-trait\u00e9e (activit\u00e9s, d\u00e9lais d\u2019ex\u00e9cution, types de probl\u00e8me, etc.) <\/li>\n\n\n\n<li>D\u00e9lai de traitement des tickets de service divis\u00e9 par deux en six mois<\/li>\n\n\n\n<li>Suivi de l\u2019occupation permettant une gestion proactive des espaces<\/li>\n\n\n\n<li>R\u00e9servations intelligentes et assistance dans l\u2019environnement de travail ayant aid\u00e9 les collaborateurs \u00e0 se rep\u00e9rer dans un nouveau b\u00e2timent inconnu et \u00e0 faire un meilleur usage des espaces de travail<\/li>\n<\/ul>\n\n\n<div class=\"gb-container gb-container-10950c77 wp-block-quote\">\n<div class=\"gb-container gb-container-585a049a\">\n\n<figure class=\"gb-block-image gb-block-image-ddb027aa\"><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" class=\"gb-image gb-image-ddb027aa\" src=\"\/wp-content\/uploads\/2023\/06\/frank-geets-500x500-1-250x250.png\" alt=\"Frank Geets\" srcset=\"https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/frank-geets-500x500-1-250x250.png 250w, https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/frank-geets-500x500-1.png 500w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-82ae5305\">\n\n<p><em>\u00ab MCS nous permet de bien faire les choses d\u00e8s le d\u00e9part pour ne pas avoir \u00e0 les refaire ensuite. \u00bb<\/em><\/p>\n\n\n\n<p class=\"m-0 has-small-font-size\"><strong><em><strong>Frank Geets<\/strong><\/em><\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size\">PDG de Het Facilitair Bedrijf, Gouvernement flamand<\/p>\n\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Mesures Sc\u00e9narios Le d\u00e9fi Het Facilitair Bedrijf est une organisation de service qui propose une assistance en mati\u00e8re de gestion des services g\u00e9n\u00e9raux \u00e0 toutes les entit\u00e9s du Gouvernement flamand. En tant que centre de connaissances, HFB se doit d\u2019appliquer les meilleures pratiques et de tirer les enseignements des donn\u00e9es collect\u00e9es pour am\u00e9liorer ses performances. &#8230; <a title=\"Gouvernement flamand &#8211; l\u2019excellence de la gestion des services g\u00e9n\u00e9raux\" class=\"read-more\" href=\"https:\/\/spacewell.com\/fr\/ressources\/temoignages-clients\/gouvernement-flamand-facility-management\/\" aria-label=\"En savoir plus sur Gouvernement flamand &#8211; l\u2019excellence de la gestion des services g\u00e9n\u00e9raux\">Lire plus<\/a><\/p>\n","protected":false},"author":29,"featured_media":3802,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[291,301,299,300,293,29,321,95],"tags":[],"class_list":["post-7735","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-capteurs-doccupation-et-de-qualite-de-lair-interieur-qai","category-demandes-de-service-fr","category-espace-de-travail-fr","category-gestion-des-locaux-et-des-etages","category-reservations-visiteurs","category-ressources","category-simulations-despaces","category-temoignages-clients","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","no-featured-image-padding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Gouvernement flamand | Spacewell<\/title>\n<meta name=\"description\" content=\"HFB d\u00e9ploie un logiciel IWMS et des solutions bas\u00e9es sur des capteurs pour am\u00e9liorer la gestion de l&#039;espace et l&#039;exp\u00e9rience sur le lieu de travail.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/spacewell.com\/fr\/ressources\/temoignages-clients\/gouvernement-flamand-facility-management\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gouvernement flamand - l\u2019excellence de la gestion des services g\u00e9n\u00e9raux\" \/>\n<meta property=\"og:description\" content=\"HFB d\u00e9ploie un logiciel IWMS et des solutions bas\u00e9es sur des capteurs pour am\u00e9liorer la gestion de l&#039;espace et l&#039;exp\u00e9rience sur le lieu de travail.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/spacewell.com\/fr\/ressources\/temoignages-clients\/gouvernement-flamand-facility-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Spacewell | A Nemetschek Company\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SpacewellHQ\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-30T12:43:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-15T15:28:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/government-of-flanders-1200x630-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Marketing Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Spacewell_HQ\" \/>\n<meta name=\"twitter:site\" content=\"@Spacewell_HQ\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marketing Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/spacewell.com\\\/fr\\\/ressources\\\/temoignages-clients\\\/gouvernement-flamand-facility-management\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/spacewell.com\\\/fr\\\/ressources\\\/temoignages-clients\\\/gouvernement-flamand-facility-management\\\/\"},\"author\":{\"name\":\"Marketing Team\",\"@id\":\"https:\\\/\\\/spacewell.com\\\/fr\\\/#\\\/schema\\\/person\\\/56fc87cc20a52c431f3831f2c17e946a\"},\"headline\":\"Gouvernement flamand &#8211; 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