{"id":7731,"date":"2019-10-29T15:14:00","date_gmt":"2019-10-29T14:14:00","guid":{"rendered":"https:\/\/spacewell.com\/non-classifiee\/cas-client-q-park-exploitation-parkings\/"},"modified":"2023-07-18T15:25:23","modified_gmt":"2023-07-18T13:25:23","slug":"cas-client-q-park-exploitation-parkings","status":"publish","type":"post","link":"https:\/\/spacewell.com\/fr\/ressources\/temoignages-clients\/cas-client-q-park-exploitation-parkings\/","title":{"rendered":"Q-Park &#8211; gestion des op\u00e9rations de stationnement"},"content":{"rendered":"<div class=\"gb-container gb-container-e1c6ea26 gb-container-5731d80c\">\n<div class=\"gb-container gb-container-e52b122f cursor-pointer\" id=\"open-video-overlay\">\n\n<figure class=\"gb-block-image gb-block-image-8f8ffcb1\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"593\" class=\"gb-image gb-image-8f8ffcb1 gb-image-b19acb23\" src=\"https:\/\/spacewell.com\/wp-content\/uploads\/2023\/07\/Q-park-chooses-integrated-mymcs-software-video-thumbnail-1200x695-1-1024x593.png\" alt=\"Q-Park chooses integrated myMCS software solution video proview\" srcset=\"https:\/\/spacewell.com\/wp-content\/uploads\/2023\/07\/Q-park-chooses-integrated-mymcs-software-video-thumbnail-1200x695-1-1024x593.png 1024w, https:\/\/spacewell.com\/wp-content\/uploads\/2023\/07\/Q-park-chooses-integrated-mymcs-software-video-thumbnail-1200x695-1-500x290.png 500w, https:\/\/spacewell.com\/wp-content\/uploads\/2023\/07\/Q-park-chooses-integrated-mymcs-software-video-thumbnail-1200x695-1-768x445.png 768w, https:\/\/spacewell.com\/wp-content\/uploads\/2023\/07\/Q-park-chooses-integrated-mymcs-software-video-thumbnail-1200x695-1.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<div class=\"gb-container gb-container-681e5228 play-button\"><\/div>\n<\/div>\n\n<div id=\"video-overlay\" data-video-id=\"bIlCrpT10hU\" class=\"wp-block-sw-blocks-modal-video\">\n  \n\n<div class=\"modal-header\">\n      <div class=\"modal-header-left\">\n      <\/div> \n      <div class=\"modal-header-right\">\n        <button class=\"close-button video-close-button\">\n          <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\">\n            <path\n              d=\"M175 175C184.4 165.7 199.6 165.7 208.1 175L255.1 222.1L303 175C312.4 165.7 327.6 165.7 336.1 175C346.3 184.4 346.3 199.6 336.1 208.1L289.9 255.1L336.1 303C346.3 312.4 346.3 327.6 336.1 336.1C327.6 346.3 312.4 346.3 303 336.1L255.1 289.9L208.1 336.1C199.6 346.3 184.4 346.3 175 336.1C165.7 327.6 165.7 312.4 175 303L222.1 255.1L175 208.1C165.7 199.6 165.7 184.4 175 175V175zM512 256C512 397.4 397.4 512 256 512C114.6 512 0 397.4 0 256C0 114.6 114.6 0 256 0C397.4 0 512 114.6 512 256zM256 48C141.1 48 48 141.1 48 256C48 370.9 141.1 464 256 464C370.9 464 464 370.9 464 256C464 141.1 370.9 48 256 48z\"\n              fill=\"currentcolor\" \/>\n          <\/svg>\n        <\/button>\n      <\/div>\n    <\/div>\n    \n    <div class=\"modal video-modal\">\n\n    <div class=\"modal-content-box\">\n      <div class=\"video-content\">\n      <\/div>\n    <\/div>\n\n  <\/div>\n<\/div>\n\n\n<h2 class=\"gb-headline gb-headline-1a4b3f3f gb-headline-text\">Mesures<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Emplacement : Norv\u00e8ge<\/li>\n\n\n\n<li>Sites : plus de 300<\/li>\n\n\n\n<li>Places de stationnement : 158 800<\/li>\n\n\n\n<li>Tickets par mois : 26 000<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-acf47a2e gb-headline-text\">Le sc\u00e9nario<\/h2>\n\n\n\n<p>Gestion de la maintenance r\u00e9active et pr\u00e9ventive. Gestion des tickets de service et des bons de travail. Analyses et rapports sur les KPI.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-871c8aea gb-headline-text\">Le d\u00e9fi<\/h2>\n\n\n\n<p>Q-Park est l\u2019un des principaux fournisseurs de parkings en Europe, exploitant des parkings construits \u00e0 cette fin et des parcs de stationnement hors voirie dans des emplacements cibl\u00e9s en centre-ville et \u00e0 proximit\u00e9 des p\u00f4les de transport public et h\u00f4pitaux. L\u2019entreprise a besoin de planifier efficacement les ressources pour assurer la continuit\u00e9 de service dans des lieux tr\u00e8s divers. <\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-593b719c gb-headline-text\">La solution<\/h2>\n\n\n\n<p>Logiciel d\u2019installations int\u00e9gr\u00e9 (FMAO\/IWMS) qui fonctionne \u00e0 partir d\u2019une base de donn\u00e9es centrale des espaces, des actifs et des op\u00e9rations. Le logiciel est facilement configurable par le personnel de Q-Park et permet aux techniciens de g\u00e9rer leur travail sur le terrain \u00e0 partir d\u2019un smartphone ou d\u2019une tablette.  <\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-e97b92a8 gb-headline-text\">Le r\u00e9sultat<\/h2>\n\n\n\n<p>Des gains de temps ont \u00e9t\u00e9 r\u00e9alis\u00e9s dans toute l\u2019entreprise et la collaboration entre les r\u00e9partiteurs, les gestionnaires de maintenance et les techniciens sur le terrain a \u00e9t\u00e9 am\u00e9lior\u00e9e. Les rapports d\u2019indicateurs-cl\u00e9s de performance permettent \u00e0 l\u2019\u00e9quipe dirigeante de prendre des d\u00e9cisions en connaissance de cause, en se basant par exemple sur le nombre d\u2019interventions par emplacement\/type d\u2019installation et sur le suivi des activit\u00e9s des sous-traitants (volume, d\u00e9lai de r\u00e9action, respect des SLA). <\/p>\n\n\n<div class=\"gb-container gb-container-10950c77 wp-block-quote\">\n<div class=\"gb-container gb-container-585a049a\">\n\n<figure class=\"gb-block-image gb-block-image-ddb027aa\"><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" class=\"gb-image gb-image-ddb027aa\" src=\"https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/thomas-silde-500x500-1-250x250.png\" alt=\"Thomas Silde\" srcset=\"https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/thomas-silde-500x500-1-250x250.png 250w, https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/thomas-silde-500x500-1.png 500w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/figure>\n\n<\/div>\n\n<div class=\"gb-container gb-container-82ae5305\">\n\n<p><em>Nous avons constat\u00e9 une r\u00e9elle am\u00e9lioration de la qualit\u00e9 de nos activit\u00e9s au quotidien.<\/em><\/p>\n\n\n\n<p class=\"m-0 has-small-font-size\"><strong><em>Thomas Silde<\/em><\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size\"><em>Responsable du service client, Q-Park Norv\u00e8ge<\/em><\/p>\n\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Mesures Le sc\u00e9nario Gestion de la maintenance r\u00e9active et pr\u00e9ventive. Gestion des tickets de service et des bons de travail. Analyses et rapports sur les KPI. Le d\u00e9fi Q-Park est l\u2019un des principaux fournisseurs de parkings en Europe, exploitant des parkings construits \u00e0 cette fin et des parcs de stationnement hors voirie dans des emplacements &#8230; <a title=\"Q-Park &#8211; gestion des op\u00e9rations de stationnement\" class=\"read-more\" href=\"https:\/\/spacewell.com\/fr\/ressources\/temoignages-clients\/cas-client-q-park-exploitation-parkings\/\" aria-label=\"En savoir plus sur Q-Park &#8211; gestion des op\u00e9rations de stationnement\">Lire plus<\/a><\/p>\n","protected":false},"author":29,"featured_media":3736,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[95],"tags":[],"class_list":["post-7731","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-temoignages-clients","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","no-featured-image-padding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Q-Park utilise l&#039;IWMS de Spacewell pour la gestion de ses parkings<\/title>\n<meta name=\"description\" content=\"Le logiciel offre la flexibilit\u00e9 n\u00e9cessaire \u00e0 une gestion efficace des parkings et permet \u00e0 Q-Park de traiter efficacement 26 000 tickets\/mois sur plus de 300 sites.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/spacewell.com\/fr\/ressources\/temoignages-clients\/cas-client-q-park-exploitation-parkings\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Q-Park - gestion des op\u00e9rations de stationnement\" \/>\n<meta property=\"og:description\" content=\"Le logiciel offre la flexibilit\u00e9 n\u00e9cessaire \u00e0 une gestion efficace des parkings et permet \u00e0 Q-Park de traiter efficacement 26 000 tickets\/mois sur plus de 300 sites.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/spacewell.com\/fr\/ressources\/temoignages-clients\/cas-client-q-park-exploitation-parkings\/\" \/>\n<meta property=\"og:site_name\" content=\"Spacewell | A Nemetschek Company\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SpacewellHQ\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-29T14:14:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-18T13:25:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/spacewell.com\/wp-content\/uploads\/2023\/06\/qpark-1200x630-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Marketing Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Spacewell_HQ\" \/>\n<meta name=\"twitter:site\" content=\"@Spacewell_HQ\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marketing Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/spacewell.com\\\/fr\\\/ressources\\\/temoignages-clients\\\/cas-client-q-park-exploitation-parkings\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/spacewell.com\\\/fr\\\/ressources\\\/temoignages-clients\\\/cas-client-q-park-exploitation-parkings\\\/\"},\"author\":{\"name\":\"Marketing Team\",\"@id\":\"https:\\\/\\\/spacewell.com\\\/fr\\\/#\\\/schema\\\/person\\\/56fc87cc20a52c431f3831f2c17e946a\"},\"headline\":\"Q-Park &#8211; 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