{"id":6664,"date":"2020-09-29T15:09:00","date_gmt":"2020-09-29T13:09:00","guid":{"rendered":"https:\/\/spacewell.com\/non-classifiee\/implementation-dune-gmao-developper-ladhesion-en-interne\/"},"modified":"2023-07-14T08:42:15","modified_gmt":"2023-07-14T06:42:15","slug":"implementation-dune-gmao-developper-ladhesion-en-interne","status":"publish","type":"post","link":"https:\/\/spacewell.com\/fr\/ressources\/blog\/implementation-dune-gmao-developper-ladhesion-en-interne\/","title":{"rendered":"Impl\u00e9mentation d\u2019une GMAO+ : D\u00e9velopper l\u2019adh\u00e9sion en interne"},"content":{"rendered":"
\n\n

Outre les perturbations sur le lieu de travail, la pand\u00e9mie COVID-19 a donn\u00e9 une plus grande visibilit\u00e9 aux services g\u00e9n\u00e9raux et \u00e0 l\u2019immobilier dans le portefeuille des entreprises. Dans de nombreuses entreprises, les groupes de travail COVID-19 ont introduit de nouveaux services dans le processus d\u00e9cisionnel sur l\u2019environnement de travail. Cela signifie qu\u2019il peut y avoir davantage d\u2019interm\u00e9diaires pour s\u2019opposer \u00e0 de nouvelles solutions relatives \u00e0 l\u2019environnement de travail, d\u2019une part, mais aussi davantage d\u2019alli\u00e9s. Comprendre les principales parties prenantes et leurs int\u00e9r\u00eats s\u2019av\u00e8re essentiel dans le d\u00e9veloppement de solutions de pointe comme la GMAO+. <\/p>\n\n\n\n

Identifier les diff\u00e9rents acteurs<\/h2>\n\n\n\n

Les principales parties prenantes aux d\u00e9cisions relatives aux biens immobiliers et aux services g\u00e9n\u00e9raux varient d\u2019une entreprise \u00e0 l\u2019autre. Outre les responsables des services g\u00e9n\u00e9raux et les directeurs immobiliers, les ressources humaines, les finances et l\u2019informatique constituent d\u2019autres services clefs. Un nombre croissant d\u2019entreprises ont \u00e9galement introduit des postes hybrides, comme celui de responsable de l\u2019exp\u00e9rience du lieu de travail, susceptibles d\u2019adopter une vision plus globale des investissements. <\/p>\n\n\n\n

Chacune de ces parties prenantes a des int\u00e9r\u00eats et des pr\u00e9occupations diff\u00e9rents, qui doivent \u00eatre pris en compte lors de la d\u00e9finition de la proposition de valeur. Par exemple, un responsable RH sera plus int\u00e9ress\u00e9 par les applications d\u2019une GMAO+ relatives \u00e0 la productivit\u00e9 et \u00e0 la satisfaction, comme les r\u00e9servations intelligentes. Un responsable de l\u2019immobilier, en revanche, peut donner la priorit\u00e9 aux applications qui r\u00e9duisent les co\u00fbts de location ou les besoins d\u2019expansion, et peut donc \u00eatre plus int\u00e9ress\u00e9 par la conception intelligente de l\u2019environnement de travail. Un responsable des services g\u00e9n\u00e9raux pourra se concentrer sur la r\u00e9duction des co\u00fbts op\u00e9rationnels, tandis qu\u2019un responsable informatique sera plus int\u00e9ress\u00e9 par la mani\u00e8re dont les technologies GMAO+ affecteront la s\u00e9curit\u00e9 et cherchera \u00e0 s\u2019assurer que les dispositifs IoT ne se connectent pas aux syst\u00e8mes de l\u2019entreprise, par exemple. <\/p>\n\n\n\n

Dans de nombreux cas, ces diverses parties prenantes ont des int\u00e9r\u00eats compl\u00e9mentaires, mais ces derniers ne sont pas toujours align\u00e9s. Auquel cas, les promoteurs de la GMAO+ devraient tirer parti du fait qu\u2019il s\u2019agit l\u00e0 d\u2019une solution de construction des plus compl\u00e8te, et cr\u00e9er des alliances entre un groupe diversifi\u00e9 d\u2019acteurs. En mettant au point un r\u00e9cit global puissant, qui rende compte de toute la gamme des applications potentielles et de la mani\u00e8re dont celles-ci soutiennent l\u2019ensemble de l\u2019organisation, il est possible de d\u00e9velopper une forte adh\u00e9sion au sein de l\u2019organisation. <\/p>\n\n\n\n

Responsabilit\u00e9 et performance<\/h2>\n\n\n\n

De m\u00eame qu\u2019il convient de faire conna\u00eetre \u00e0 chaque partie prenante les applications potentielles susceptibles de l\u2019int\u00e9resser, il est \u00e9galement important de cr\u00e9er des attentes en mati\u00e8re de responsabilit\u00e9 et de performance qui refl\u00e8tent les pr\u00e9occupations de chacun. Dans le cadre du processus de s\u00e9lection de produit et de prise de d\u00e9cision, les principales parties prenantes doivent avoir la possibilit\u00e9 de poser des questions, de pr\u00e9ciser comment elles utiliseraient le logiciel et d\u2019\u00e9tablir des indicateurs de performance clefs qui devront \u00eatre suivis pour que le produit soit utilis\u00e9 efficacement. <\/p>\n\n\n\n

Par exemple, si l\u2019un des objectifs principaux est d\u2019augmenter l\u2019utilisation des salles de r\u00e9union, il est important de s\u2019assurer que les syst\u00e8mes de r\u00e9servation fonctionnent avec tous les points de contact clefs au sein de l\u2019organisation, que ce soit Outlook, une application mobile ou un kiosque. \u00c0 long terme, il s\u2019agit d\u2019\u00e9tablir une base d\u2019utilisation, de nommer une \u00e9quipe charg\u00e9e de recueillir des informations et de proposer des interventions pour am\u00e9liorer l\u2019utilisation, et de proc\u00e9der \u00e0 des \u00e9valuations r\u00e9guli\u00e8res pour s\u2019assurer que les strat\u00e9gies d\u2019utilisation fonctionnent. Pour conclure, la GMAO+ est certes un outil puissant, mais les donn\u00e9es et les analyses ne se suffisent pas \u00e0 elles-m\u00eames ; les b\u00e9n\u00e9fices de cette technologie ne peuvent \u00eatre pleinement r\u00e9alis\u00e9s que si ces connaissances servent \u00e0 un passage \u00e0 l\u2019action. <\/p>\n\n\n\n

Ce billet est le dernier d\u2019une s\u00e9rie de dix articles consacr\u00e9e \u00e0 la GMAO+. Les articles pr\u00e9c\u00e9dents pr\u00e9sentaient le concept de la GMAO+<\/a> ainsi que ses diverses applications. Si vous souhaitez recevoir des notifications vous informant de la parution de futurs articles sur notre blog ou d\u2019autres ressources Spacewell, veuillez vous inscrire ici<\/a>.<\/p>\n\n<\/div>","protected":false},"excerpt":{"rendered":"

Outre les perturbations sur le lieu de travail, la pand\u00e9mie COVID-19 a donn\u00e9 une plus grande visibilit\u00e9 aux services g\u00e9n\u00e9raux et \u00e0 l\u2019immobilier dans le portefeuille des entreprises. Dans de nombreuses entreprises, les groupes de travail COVID-19 ont introduit de nouveaux services dans le processus d\u00e9cisionnel sur l\u2019environnement de travail. Cela signifie qu\u2019il peut y … Lire plus<\/a><\/p>\n","protected":false},"author":29,"featured_media":1135,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[56],"class_list":["post-6664","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-gmao-plus","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","no-featured-image-padding"],"acf":[],"yoast_head":"\nImpl\u00e9mentation d\u2019une GMAO+ : D\u00e9velopper l\u2019adh\u00e9sion en interne | Spacewell<\/title>\n<meta name=\"description\" content=\"Comprendre les principales parties prenantes et leurs int\u00e9r\u00eats est essentiel dans le d\u00e9veloppement de solutions de pointe comme la GMAO+\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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