{"id":6634,"date":"2020-10-01T14:41:00","date_gmt":"2020-10-01T12:41:00","guid":{"rendered":"https:\/\/spacewell.com\/non-classifiee\/gmao-services-intelligents\/"},"modified":"2023-11-29T11:15:12","modified_gmt":"2023-11-29T10:15:12","slug":"gmao-services-intelligents","status":"publish","type":"post","link":"https:\/\/spacewell.com\/fr\/ressources\/blog\/gmao-services-intelligents\/","title":{"rendered":"GMAO+ et les services intelligents – Aligner la prestation de services sur l\u2019utilisation"},"content":{"rendered":"
\n\n

Comme nous l\u2019avons vu la semaine derni\u00e8re, il existe de nombreuses fa\u00e7ons dont les prestataires de services peuvent b\u00e9n\u00e9ficier de l\u2019ajout de donn\u00e9es en temps r\u00e9el sur les b\u00e2timents \u00e0 une GMAO. Le nettoyage et la maintenance intelligents peuvent tous deux devenir plus cibl\u00e9s dans leur utilisation des ressources, tout en fournissant un service plus r\u00e9actif. Il en va de m\u00eame pour les services destin\u00e9s aux locataires, comme la restauration ou la fourniture d\u2019\u00e9quipements audiovisuels. <\/p>\n\n\n\n

Am\u00e9liorer la planification gr\u00e2ce aux informations d\u2019utilisation<\/h2>\n\n\n\n

\u00c0 l\u2019instar des deux autres cat\u00e9gories de services dont nous avons parl\u00e9, une GMAO joue un r\u00f4le crucial dans la planification et la supervision d\u2019une s\u00e9rie complexe de t\u00e2ches r\u00e9currentes et ponctuelles impliquant des services aux locataires. La GMAO stocke des informations relatives aux fournisseurs (entreprises de restauration, p. ex.), aux horaires et aux comp\u00e9tences du personnel de service interne, ainsi qu\u2019aux niveaux des inventaires, aux prix et aux types de services qui peuvent \u00eatre r\u00e9serv\u00e9s pour chaque type de pi\u00e8ce. Dans une GMAO bien con\u00e7u, les utilisateurs du b\u00e2timent sont connect\u00e9s au syst\u00e8me par des applications mobiles et d\u2019autres points de contact. Ainsi, lorsqu\u2019ils effectuent la r\u00e9servation d\u2019une salle, les utilisateurs peuvent commander un d\u00e9jeuner \u00e0 la caf\u00e9t\u00e9ria de l\u2019entreprise ou demander un projecteur pour leur pr\u00e9sentation. <\/p>\n\n\n\n

Une plateforme de b\u00e2timent intelligent vient compl\u00e9ter cette base d\u00e9j\u00e0 solide en apportant des informations suppl\u00e9mentaires sur le lieu et le moment o\u00f9 les services sont utilis\u00e9s. Si un b\u00e2timent comporte une ou plusieurs salles de restauration, le suivi de l\u2019utilisation peut aider les prestataires de services \u00e0 identifier les heures de pointe de chaque salle tous les jours de la semaine, ce qui permet de pr\u00e9voir suffisamment de personnel pour r\u00e9duire au minimum les temps d\u2019attente. De m\u00eame, le suivi de l\u2019utilisation des salles de repos, des stations de collation ou des caf\u00e9s \u2014 qui sont souvent utilis\u00e9s \u00e0 des intervalles moins pr\u00e9visibles \u2014 peut \u00e9galement aider \u00e0 g\u00e9rer le personnel et l\u2019inventaire en d\u00e9terminant les p\u00e9riodes de pointe. <\/p>\n\n\n\n

Rassembler ainsi des informations d\u00e9taill\u00e9es sur les services et sur l\u2019utilisation en temps r\u00e9el permet aux prestataires de services de planifier les livraisons de mani\u00e8re \u00e0 ce que les aliments soient au plus haut niveau de fra\u00eecheur pendant les p\u00e9riodes de forte demande et de sorte \u00e0 r\u00e9duire le risque de gaspillage de nourriture. Cette attention se traduit par de moindres d\u00e9penses pour les biens consommables, tout en offrant une meilleure exp\u00e9rience \u00e0 l\u2019utilisateur. <\/p>\n\n\n\n

Des livraisons rapides gr\u00e2ce aux alertes en temps r\u00e9el<\/h2>\n\n\n\n

En plus de permettre de dresser les sch\u00e9mas d\u2019utilisation et d\u2019am\u00e9liorer l\u2019allocation des ressources, les donn\u00e9es des capteurs peuvent \u00e9galement contribuer \u00e0 une plus grande r\u00e9activit\u00e9 en temps r\u00e9el. Par exemple, les syst\u00e8mes de b\u00e2timent intelligent offrent la possibilit\u00e9 d\u2019alertes automatiques pour le nettoyage ou le r\u00e9approvisionnement, lorsque la fr\u00e9quentation d\u2019une zone d\u00e9passe un seuil sp\u00e9cifique. Ces alertes peuvent venir en compl\u00e9ment d\u2019autres syst\u00e8mes de gestion des stocks, comme les scanners de codes QR signalant que des consommables sont en baisse. <\/p>\n\n\n\n

Les informations relatives \u00e0 l\u2019occupation<\/a> peuvent \u00e9galement \u00eatre utiles pour indiquer aux prestataires de services quand ils peuvent entrer dans une salle de r\u00e9union pour installer un \u00e9quipement audiovisuel ou r\u00e9approvisionner en eau en cr\u00e9ant un minimum de perturbations. Gr\u00e2ce \u00e0 des plans d\u2019\u00e9tage indiquant en temps r\u00e9el si une salle est utilis\u00e9e, le personnel peut \u00e9viter d\u2019entrer dans des r\u00e9unions impromptues ou des r\u00e9servations se prolongeant au-del\u00e0 du temps pr\u00e9vu. En temps de pand\u00e9mie, la possibilit\u00e9 de r\u00e9duire au minimum de tels incidents pr\u00e9sente des avantages suppl\u00e9mentaires en mati\u00e8re de sant\u00e9 et de s\u00e9curit\u00e9 pour le personnel. <\/p>\n\n\n\n

Services facilitaires intelligents : points \u00e0 retenir<\/h2>\n\n\n\n

Comme le montrent les applications d\u00e9crites jusqu\u2019\u00e0 pr\u00e9sent, un IMWS+ est une solution compl\u00e8te pour l\u2019environnement de travail qui \u00e9labore un syst\u00e8me d\u2019avantages transformant le lieu de travail en un environnement plus r\u00e9actif, plus convivial et plus efficace. Quand bien m\u00eame les avantages de la fourniture de services intelligents ne sont pas, dans la plupart des cas, le moteur des d\u00e9cisions d\u2019adoption (en particulier lorsque d\u2019autres syst\u00e8mes de services sont d\u00e9j\u00e0 en place), notre but dans cet article \u00e9tait d\u2019illustrer le potentiel de la technologie GMAO+. Bien qu\u2019une GMAO+ puisse g\u00e9n\u00e9rer des rendements substantiels m\u00eame lorsqu\u2019il est destin\u00e9 \u00e0 un seul champ d\u2019utilisation, c\u2019est en tant que solution compl\u00e8te pour le l\u2019environnement de travail qu\u2019il entra\u00eene des am\u00e9liorations dans l\u2019ensemble de l\u2019organisation. <\/p>\n\n\n\n

Maintenant que nous avons abord\u00e9 un grand nombre des applications potentielles de la GMAO+, les deux derniers articles de cette s\u00e9rie porteront sur son impl\u00e9mentation, depuis le choix d\u2019une solution GMAO+ adapt\u00e9e \u00e0 votre organisation jusqu\u2019\u00e0 l\u2019obtention d\u2019un soutien en interne de l\u2019investissement.<\/p>\n\n\n\n

Ce billet est le huiti\u00e8me d\u2019une s\u00e9rie d\u2019articles consacr\u00e9e \u00e0 la GMAO+. Les articles pr\u00e9c\u00e9dents pr\u00e9sentaient le concept de la GMAO+<\/a> et un ensemble de sujets relatifs aux b\u00e2timents intelligents. Si vous souhaitez recevoir des notifications vous informant de la parution des futures entr\u00e9es de cette s\u00e9rie ou d\u2019autres ressources Spacewell, veuillez vous inscrire ici<\/a>.<\/p>\n\n<\/div>","protected":false},"excerpt":{"rendered":"

Comme nous l\u2019avons vu la semaine derni\u00e8re, il existe de nombreuses fa\u00e7ons dont les prestataires de services peuvent b\u00e9n\u00e9ficier de l\u2019ajout de donn\u00e9es en temps r\u00e9el sur les b\u00e2timents \u00e0 une GMAO. Le nettoyage et la maintenance intelligents peuvent tous deux devenir plus cibl\u00e9s dans leur utilisation des ressources, tout en fournissant un service plus … Lire plus<\/a><\/p>\n","protected":false},"author":29,"featured_media":1107,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[56],"class_list":["post-6634","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-gmao-plus","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","no-featured-image-padding"],"acf":[],"yoast_head":"\nServices facilitaires intelligents, align\u00e9s sur l'utilisation | Spacewell<\/title>\n<meta name=\"description\" content=\"Pour offrir des services intelligents, les prestataires de services peuvent exploiter les donn\u00e9es des b\u00e2timents en temps r\u00e9el de nombreuses fa\u00e7ons.\" \/>\n<meta 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