{"id":6614,"date":"2020-09-08T16:10:00","date_gmt":"2020-09-08T14:10:00","guid":{"rendered":"https:\/\/spacewell.com\/non-classifiee\/gmao-et-la-maintenance-intelligente\/"},"modified":"2023-07-14T08:41:09","modified_gmt":"2023-07-14T06:41:09","slug":"gmao-et-la-maintenance-intelligente","status":"publish","type":"post","link":"https:\/\/spacewell.com\/fr\/ressources\/blog\/gmao-et-la-maintenance-intelligente\/","title":{"rendered":"GMAO+ et la maintenance intelligente: Vers une maintenance pr\u00e9dictive"},"content":{"rendered":"
\n\n

Nos pr\u00e9c\u00e9dents articles ont soulign\u00e9 la valeur de la GMAO+ pour les utilisateurs et les gestionnaires de b\u00e2timents. Cependant, certaines des applications les plus attendues de cette technologie s\u2019adressent avant tout aux prestataires de services. Le personnel de maintenance fournit un large \u00e9ventail de services dans les b\u00e2timents, allant du maintien du fonctionnement des ascenseurs, du suivi et de la gestion des syst\u00e8mes critiques tels que la plomberie et le CVC, jusqu\u2019\u00e0 la r\u00e9alisation de r\u00e9parations ponctuelles sur les biens immobiliers. Ces services sont pratiquement invisibles, en particulier lorsque la maintenance fonctionne bien. Pourtant, le maintien des disponibilit\u00e9s, l\u2019optimisation de la dur\u00e9e de vie des b\u00e2timents et la r\u00e9activit\u00e9 aux demandes des utilisateurs sont autant d\u2019\u00e9l\u00e9ments qui g\u00e9n\u00e8rent d\u2019importants b\u00e9n\u00e9fices pour les propri\u00e9taires de b\u00e2timents, leur permettant d\u2019\u00e9conomiser de l\u2019argent tout en facilitant l\u2019attraction et la fid\u00e9lisation des locataires. <\/p>\n\n\n\n

Une GMAO rev\u00eat une importance cruciale dans la maintenance des sites ou portefeuilles complexes. La GMAO centralise toutes les informations essentielles tant sur le personnel de maintenance (y compris les comp\u00e9tences, les horaires de travail, les coordonn\u00e9es) que sur les actifs (comme des informations sur les garanties, l\u2019historique de la maintenance, l\u2019inventaire des pi\u00e8ces), ce qui permet aux responsables des services g\u00e9n\u00e9raux d\u2019\u00e9laborer des plans de maintenance \u00e0 long terme et d\u2019\u00e9tablir des flux de travail clairs, des listes de contr\u00f4le et des protocoles d\u2019inspection. La composante \u00ab b\u00e2timent intelligent \u00bb de la GMAO+ a le potentiel d\u2019enrichir ces informations de plusieurs mani\u00e8res, selon les types de capteurs activ\u00e9s. <\/p>\n\n\n\n

Am\u00e9liorer la maintenance r\u00e9active<\/h2>\n\n\n\n

Pour les b\u00e2timents qui d\u00e9pendent largement de syst\u00e8mes de capteurs centr\u00e9s sur l\u2019utilisateur, comme le suivi de l\u2019utilisation et de l\u2019occupation, la valeur de la GMAO+ provient en grande partie de l\u2019am\u00e9lioration de la connexion entre le prestataire de services et l\u2019utilisateur. Les solutions de b\u00e2timent intelligent donnent habituellement aux utilisateurs l\u2019acc\u00e8s \u00e0 un \u00e9ventail de points de contact interactifs (des applications mobiles, des kiosques, p. ex.), qui peuvent \u00e9galement servir d\u2019outil pour soumettre des demandes de service. Une application d\u2019environnement de travail bien d\u00e9velopp\u00e9e permettra aux utilisateurs d\u2019entrer non seulement des champs obligatoires, mais aussi des informations contextuelles comme des photographies, susceptibles de donner aux agents de maintenance une meilleure compr\u00e9hension du probl\u00e8me. Les applications peuvent \u00e9galement permettre au personnel de maintenance de tenir inform\u00e9s les utilisateurs quant \u00e0 l\u2019\u00e9tat de leurs ordres de travail. En outre, la visualisation en temps r\u00e9el des informations relatives \u00e0 l\u2019occupation ou \u00e0 la r\u00e9servation peut \u00e9galement aider le personnel de maintenance \u00e0 planifier ses interventions de sorte \u00e0 cr\u00e9er un minimum de perturbations. <\/p>\n\n\n\n

Lorsqu\u2019un syst\u00e8me de suivi du confort tel que vu dans ces colonnes la semaine derni\u00e8re est \u00e9galement en place, il peut \u00eatre li\u00e9 aux syst\u00e8mes de tickets de maintenance afin d\u2019envoyer automatiquement des alertes lorsque des indicateurs clefs comme l\u2019humidit\u00e9, les compos\u00e9s organiques volatils ou la temp\u00e9rature sortent des plages normales. Ces alertes entra\u00eenent des recherches plus approfondies, permettant de d\u00e9terminer quels sont les \u00e9quipements d\u00e9fectueux, d\u2019\u00e9tablir le besoin de remplacer les filtres \u00e0 air ou encore de d\u00e9celer d\u2019autres facteurs qui nuisent \u00e0 la performance des b\u00e2timents. Elles sont particuli\u00e8rement utiles pour les op\u00e9rations de maintenance \u00e0 distance, puisqu\u2019elles aident les techniciens \u00e0 planifier leur visite sur place, voire \u00e0 anticiper les plaintes. <\/p>\n\n\n\n

Permettre la maintenance pr\u00e9dictive<\/h2>\n\n\n\n

Cependant, le v\u00e9ritable potentiel de la GMAO+ dans les op\u00e9rations de maintenance vient de la mise en relation de la GMAO avec un plus large \u00e9ventail de capteurs surveillant les principaux actifs du b\u00e2timent. Par exemple, des capteurs peuvent \u00eatre install\u00e9s dans les syst\u00e8mes d\u2019ascenseur d\u2019un b\u00e2timent pour assurer le suivi des performances des diff\u00e9rents composants, en mesurant la production de chaleur, la vitesse et les vibrations. Au fil du temps, ces donn\u00e9es peuvent \u00eatre trait\u00e9es \u00e0 l\u2019aide de techniques d\u2019apprentissage automatique afin de constituer une base de r\u00e9f\u00e9rence sur le fonctionnement des composants de l\u2019ascenseur (ou, \u00e0 d\u00e9faut, sur ses d\u00e9faillances). Une fois cette base de r\u00e9f\u00e9rence \u00e9tablie, m\u00eame des \u00e9carts mineurs peuvent servir de signaux d\u2019alerte pr\u00e9venant le personnel des services g\u00e9n\u00e9raux d\u2019une \u00e9ventuelle d\u00e9faillance. <\/p>\n\n\n\n

Lorsque l\u2019on contr\u00f4le ainsi directement le syst\u00e8me plut\u00f4t que de se concentrer sur les r\u00e9sultats (comme dans l\u2019exemple ci-dessus), les interventions peuvent \u00eatre mises en place de mani\u00e8re pr\u00e9dictive plut\u00f4t que r\u00e9active, ce qui permet de maximiser la dur\u00e9e de fonctionnement et de prolonger la dur\u00e9e de vie de l\u2019actif. Parmi les autres avantages, on peut citer une meilleure gestion des stocks de pi\u00e8ces d\u00e9tach\u00e9es et une utilisation plus efficiente et plus cibl\u00e9e du temps des techniciens. Toutefois, l\u2019installation des capteurs, la collecte de donn\u00e9es de haute qualit\u00e9 en quantit\u00e9 suffisante et l\u2019embauche de sp\u00e9cialistes des donn\u00e9es afin de d\u00e9velopper des algorithmes pr\u00e9dictifs solides constituent un investissement important et peuvent ne pas convenir \u00e0 tous les b\u00e2timents. Ceci \u00e9tant dit, cette approche \u2014 qui cr\u00e9e v\u00e9ritablement un jumeau num\u00e9rique du b\u00e2timent \u2014 est un important pas en avant vers des b\u00e2timents totalement autonomes. <\/p>\n\n\n\n

Une meilleure maintenance \u00e0 tous les niveaux de maturit\u00e9<\/h2>\n\n\n\n

Examiner la question de la maintenance nous apprend que les solutions GMAO+ peuvent fournir des informations utiles et un meilleur service \u00e0 toutes les organisations, peu importe qu\u2019elles se concentrent sur la maintenance r\u00e9active, qu\u2019elles s\u2019appuient sur la maintenance conditionnelle ou qu\u2019elles s\u2019orientent vers une maintenance enti\u00e8rement pr\u00e9dictive. La richesse des donn\u00e9es et de l\u2019interface utilisateur de la GMAO, associ\u00e9e aux d\u00e9clencheurs en temps r\u00e9el des technologies de b\u00e2timent intelligent, peut am\u00e9liorer les flux de maintenance et la r\u00e9activit\u00e9, ce qui se traduit par un meilleur b\u00e2timent pour tous. <\/p>\n\n\n\n

Ce billet est le septi\u00e8me d\u2019une s\u00e9rie d\u2019articles consacr\u00e9e \u00e0 la GMAO+. Les articles pr\u00e9c\u00e9dents pr\u00e9sentaient le concept de la GMAO+<\/a> et un ensemble de sujets relatifs aux b\u00e2timents intelligents. Si vous souhaitez recevoir des notifications vous informant de la parution des futures entr\u00e9es de cette s\u00e9rie ou d\u2019autres ressources Spacewell, veuillez vous inscrire ici<\/a>.<\/p>\n\n<\/div>","protected":false},"excerpt":{"rendered":"

Nos pr\u00e9c\u00e9dents articles ont soulign\u00e9 la valeur de la GMAO+ pour les utilisateurs et les gestionnaires de b\u00e2timents. Cependant, certaines des applications les plus attendues de cette technologie s\u2019adressent avant tout aux prestataires de services. Le personnel de maintenance fournit un large \u00e9ventail de services dans les b\u00e2timents, allant du maintien du fonctionnement des ascenseurs, … Lire plus<\/a><\/p>\n","protected":false},"author":29,"featured_media":1099,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[61],"class_list":["post-6614","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-maintenance","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","no-featured-image-padding"],"acf":[],"yoast_head":"\nLa GMAO+ et la maintenance intelligente | Spacewell<\/title>\n<meta name=\"description\" content=\"Le potentiel de la GMAO+ dans les op\u00e9rations de maintenance vient de la mise en relation de la GMAO avec un large \u00e9ventail de capteurs\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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