{"id":6163,"date":"2020-08-04T15:08:00","date_gmt":"2020-08-04T13:08:00","guid":{"rendered":"https:\/\/spacewell.com\/non-classifiee\/fr-ressources-blog-gmao-nettoyage-intelligent\/"},"modified":"2023-07-24T15:33:17","modified_gmt":"2023-07-24T13:33:17","slug":"gmao-nettoyage-intelligent","status":"publish","type":"post","link":"https:\/\/spacewell.com\/fr\/ressources\/blog\/gmao-nettoyage-intelligent\/","title":{"rendered":"GMAO+ et le nettoyage intelligent : Un nettoyage ax\u00e9 sur la qualit\u00e9 plut\u00f4t que la quantit\u00e9"},"content":{"rendered":"
\n\n

\u00c0 l\u2019\u00e8re de la COVID-19 et du \u00ab nettoyage renforc\u00e9 \u00bb, le mode et la fr\u00e9quence de nettoyage des installations d\u2019une soci\u00e9t\u00e9 font l\u2019objet d\u2019une attention sans pr\u00e9c\u00e9dent. En mars, Amazon a annonc\u00e9 avoir embauch\u00e9 plus de 5 700 agents de nettoyage pour renforcer ses \u00e9quipes existantes,1<\/a><\/sup> tandis que Marriott a cr\u00e9\u00e9 un \u00ab Conseil de la propret\u00e9 \u00bb et d\u00e9ploy\u00e9 des d\u00e9sinfectants de qualit\u00e9 hospitali\u00e8re pour le nettoyage de tous ses biens.2<\/a><\/sup> R\u00e9guli\u00e8rement, des enqu\u00eates r\u00e9v\u00e8lent que les employ\u00e9s, interrog\u00e9s sur leur disposition \u00e0 retourner au bureau, consid\u00e8rent les proc\u00e9dures de nettoyage comme l\u2019une de leurs principales pr\u00e9occupations.3<\/a><\/sup> L\u2019attention du public \u00e9tant focalis\u00e9e sur le nettoyage, il est primordial de se demander comment une entreprise peut mieux nettoyer.<\/strong><\/p>\n\n\n\n

Parfois, la quantit\u00e9 n\u2019est pas un gage de r\u00e9ussite<\/h2>\n\n\n\n

Le plus souvent, la solution propos\u00e9e consiste \u00e0 nettoyer davantage. Par exemple, de nombreuses soci\u00e9t\u00e9s assurent aux employ\u00e9s et visiteurs que certains biens ou espaces sont d\u00e9sinfect\u00e9s un nombre fixe de fois par jour. D\u2019autres, comme Amazon, mettent en avant l\u2019embauche de nouveaux agents de nettoyage. Mais un simple nettoyage n\u2019entra\u00eene pas n\u00e9cessairement de meilleurs r\u00e9sultats. Si les usagers du b\u00e2timent sont, la plupart du temps, assis \u00e0 leur poste de travail, est-il r\u00e9ellement pertinent de d\u00e9sinfecter les poign\u00e9es de porte d\u2019une salle de conf\u00e9rence qui n\u2019a pas \u00e9t\u00e9 utilis\u00e9e de la journ\u00e9e ? <\/p>\n\n\n\n

Les atouts du nettoyage intelligent permettent de cibler les services de nettoyage pour r\u00e9pondre aux besoins en temps r\u00e9el, combinant pour ce faire la puissance d\u2019un syst\u00e8me GMAO \u00e0 des donn\u00e9es de capteurs en temps r\u00e9el. Il garantit ainsi un nettoyage plus performant et une s\u00e9curit\u00e9 plus saine, tout en soutenant la gestion. <\/p>\n\n\n\n

De la quantit\u00e9 \u00e0 l\u2019intelligence<\/h2>\n\n\n\n

La premi\u00e8re \u00e9tape du processus consiste \u00e0 utiliser la GMAO pour pr\u00e9senter un programme de nettoyage clair. Ce programme identifie les types d\u2019activit\u00e9s de nettoyage qui doivent \u00eatre r\u00e9alis\u00e9es \u00e0 un endroit pr\u00e9cis et la fr\u00e9quence \u00e0 laquelle elles doivent l\u2019\u00eatre, informations donn\u00e9es par exemple par les directives de l\u2019OSHA ou du CDC. Chaque type de t\u00e2che est r\u00e9parti en \u00e9l\u00e9ments constitutifs, dans l\u2019id\u00e9al illustr\u00e9s par des images ou des vid\u00e9os (y compris des avertissements de s\u00e9curit\u00e9) et accompagn\u00e9 d\u2019instructions sur les types d\u2019accessoires n\u00e9cessaires pour une t\u00e2che donn\u00e9e. Ces informations sont ajout\u00e9es dans une application mobile d\u2019assistant de travail qui affiche diff\u00e9rentes t\u00e2ches sur un plan de sol. <\/p>\n\n\n\n

La deuxi\u00e8me \u00e9tape consiste \u00e0 compl\u00e9ter ce plan de nettoyage statique avec des informations de tickets pour indiquer l\u2019urgence et ajouter de nouvelles t\u00e2ches en cours de travail. Les agents de nettoyage disposeraient alors de l\u2019autonomie n\u00e9cessaire pour r\u00e9orienter leurs activit\u00e9s vers des endroits o\u00f9 des besoins urgents sont apparus et auraient \u00e9galement la possibilit\u00e9 d\u2019activer eux-m\u00eames des tickets, en notifiant aux gestionnaires s\u2019ils remarquent que certaines t\u00e2ches n\u00e9cessitent une attention suppl\u00e9mentaire ou ne peuvent \u00eatre r\u00e9alis\u00e9es comme pr\u00e9vu. <\/p>\n\n\n\n

La troisi\u00e8me \u00e9tape du nettoyage intelligent consiste \u00e0 pr\u00e9senter les donn\u00e9es du capteur en temps r\u00e9el. En fonction des priorit\u00e9s d\u2019une soci\u00e9t\u00e9, les capteurs d\u2019occupation peuvent \u00eatre utilis\u00e9s pour d\u00e9clencher des ordres d\u2019ex\u00e9cution automatiques pour certains types d\u2019espaces. Par exemple, si l\u2019une des pr\u00e9occupations porte sur le fait que les salles de conf\u00e9rence doivent \u00eatre st\u00e9rilis\u00e9es entre les r\u00e9servations, des requ\u00eates de nettoyage automatique peuvent \u00eatre enregistr\u00e9es lorsque la salle est lib\u00e9r\u00e9e. Inversement, si une r\u00e9servation a \u00e9t\u00e9 effectu\u00e9e mais n\u2019est pas affich\u00e9e, les donn\u00e9es des capteurs peuvent \u00eatre utilis\u00e9es pour notifier aux agents de nettoyage que l\u2019ordre d\u2019ex\u00e9cution doit \u00eatre rempli. Cette d\u00e9marche permet de rendre les chambres disponibles plus rapidement, de gagner du temps et d\u2019\u00e9conomiser des marchandises, tout en lib\u00e9rant les agents de nettoyage pour d\u2019autres t\u00e2ches. Les capteurs peuvent \u00e9galement \u00eatre utiles dans d\u2019autres applications : les capteurs de comptage pour portes install\u00e9s \u00e0 l\u2019entr\u00e9e d\u2019une toilette pourraient permettre de d\u00e9clencher le nettoyage ou les recharges lorsque les niveaux d\u2019utilisation atteignent certains seuils. <\/p>\n\n\n\n

Les perspectives<\/h2>\n\n\n\n

Au fil du temps, les donn\u00e9es provenant de diff\u00e9rentes sources (capteurs, historique des ordres d\u2019ex\u00e9cution, \u00e9tudes des utilisateurs) peuvent alimenter un algorithme d\u2019apprentissage automatique pour d\u00e9velopper un syst\u00e8me d\u2019apprentissage autonome et programmer des t\u00e2ches de nettoyage. Un tel syst\u00e8me permettrait de mieux \u00e9valuer le temps n\u00e9cessaire pour r\u00e9aliser diff\u00e9rents types de t\u00e2ches dans un lieu donn\u00e9 ou les types de nettoyage requis susceptibles de se pr\u00e9senter dans diff\u00e9rentes zones, pour une utilisation plus efficace des ressources et de meilleurs r\u00e9sultats de nettoyage. <\/p>\n\n\n\n

En fin de compte, \u00e0 mesure que le nettoyage intelligent devient de plus en plus intelligent, nous pouvons red\u00e9finir la notion de qualit\u00e9 du nettoyage. Plut\u00f4t que la quantit\u00e9, la qualit\u00e9 implique une utilisation plus efficace du temps et des mat\u00e9riaux de nettoyage, davantage d\u2019efforts consacr\u00e9s au nettoyage lorsqu\u2019il rev\u00eat une grande importance, et de meilleurs r\u00e9sultats pour les usagers, sous la forme d\u2019une am\u00e9lioration de la sant\u00e9, de la s\u00e9curit\u00e9 et de la satisfaction quant \u00e0 la propret\u00e9 de leur environnement de travail. <\/p>\n\n\n\n

Ce post est la deuxi\u00e8me partie de la s\u00e9rie de blogs en cours sur la GMAO+. Le post pr\u00e9c\u00e9dent pr\u00e9sentait le concept de la GMAO+<\/a> et donnait une premi\u00e8re liste des th\u00e9matiques \u00e0 aborder. Si vous souhaitez recevoir des notifications vous informant de la parution des futures entr\u00e9es de cette s\u00e9rie ou d\u2019autres articles par Spacewell, veuillez vous inscrire ici<\/a><\/em><\/p>\n\n\n\n

    \n
  1. https:\/\/blog.aboutamazon.com\/company-news\/how-amazon-prioritizes-health-and-safety-while-fulfilling-customer-orders<\/a><\/span><\/li>\n\n\n\n
  2. https:\/\/news.marriott.com\/news\/2020\/04\/21\/marriott-international-launches-global-cleanliness-council-to-promote-even-higher-standards-of-cleanliness-in-the-age-of-covid-19<\/a><\/span><\/li>\n\n\n\n
  3. PwC (5\/11\/2020), \u00ab PwC\u2019s COVID-19 CFO Pulse Survey: US findings \u00bb https:\/\/www.pwc.com\/us\/en\/library\/covid-19\/pwc-covid-19-cfo-pulse-survey.html<\/a>Facilities Executive (5\/5\/2020), \u00ab Employee Views on Current and Post-Pandemic Office Life \u00bb, https:\/\/facilityexecutive.com\/2020\/05\/employee-views-on-current-and-post-pandemic-office-life\/<\/a><\/span><\/li>\n<\/ol>\n\n<\/div>","protected":false},"excerpt":{"rendered":"

    \u00c0 l\u2019\u00e8re de la COVID-19 et du \u00ab nettoyage renforc\u00e9 \u00bb, le mode et la fr\u00e9quence de nettoyage des installations d\u2019une soci\u00e9t\u00e9 font l\u2019objet d\u2019une attention sans pr\u00e9c\u00e9dent. En mars, Amazon a annonc\u00e9 avoir embauch\u00e9 plus de 5 700 agents de nettoyage pour renforcer ses \u00e9quipes existantes,1 tandis que Marriott a cr\u00e9\u00e9 un \u00ab Conseil … Lire plus<\/a><\/p>\n","protected":false},"author":29,"featured_media":1048,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[56],"class_list":["post-6163","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-gmao-plus","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","no-featured-image-padding"],"acf":[],"yoast_head":"\nGMAO+ Nettoyage intelligent \u2013 De la quantit\u00e9 \u00e0 la qualit\u00e9 | Spacewell<\/title>\n<meta name=\"description\" content=\"Le nettoyage intelligent, qui combine la puissance d'une GMAO avec des donn\u00e9es de capteurs en temps r\u00e9el afin de cibler les services de nettoyage 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