{"id":10862,"date":"2021-02-25T08:00:00","date_gmt":"2021-02-25T07:00:00","guid":{"rendered":"https:\/\/spacewell.com\/non-classifiee\/gmao-pour-optimiser-maintenance-curative\/"},"modified":"2023-07-31T14:36:37","modified_gmt":"2023-07-31T12:36:37","slug":"gmao-pour-optimiser-maintenance-curative","status":"publish","type":"post","link":"https:\/\/spacewell.com\/fr\/ressources\/blog\/gmao-pour-optimiser-maintenance-curative\/","title":{"rendered":"La GMAO pour optimiser la maintenance curative dans l&rsquo;immobilier"},"content":{"rendered":"<div class=\"gb-container gb-container-5bd6bc4e gb-container-5731d80c\">\n\n<p>La maintenance curative est la plus r\u00e9pandue des strat\u00e9gies de maintenance, car elle est la plus simple \u00e0 appliquer. Elle reste aujourd\u2019hui tr\u00e8s utilis\u00e9e, soit comme principale strat\u00e9gie de maintenance, soit comme outil compl\u00e9mentaire \u00e0 la maintenance pr\u00e9ventive. <\/p>\n\n\n\n<p>Cette approche convient le mieux aux \u00e9quipements peu prioritaires, sans lesquels les op\u00e9rations de l&rsquo;entreprise peuvent continuer \u00e0 fonctionner normalement. C&rsquo;est \u00e9galement une approche viable pour les actifs non critiques pour lesquels une surveillance ou une maintenance coh\u00e9rente peut s&rsquo;av\u00e9rer plus co\u00fbteuse que des r\u00e9parations ou des substitutions en cas de dysfonctionnement.  <\/p>\n\n\n\n<p>Dans tous les cas, les entreprises qui veulent am\u00e9liorer la productivit\u00e9 de leurs \u00e9quipements ont tout int\u00e9r\u00eat \u00e0 se tourner vers un <a href=\"https:\/\/spacewell.com\/fr\/solutions\/maintenance-batiment\/\">logiciel de GMAO<\/a> pour g\u00e9rer leur maintenance curative. Les avantages de cette d\u00e9marche seront d\u2019autant plus remarquables si elles choisissent une solution mobile de nouvelle g\u00e9n\u00e9ration.<\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-d98e4cbd gb-headline-text\">Les interventions de maintenance curative<\/h2>\n\n\n\n<p>Dans la pratique, les interventions de maintenance curative dans l&rsquo;immobilier prennent diverses formes :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>d\u2019actions de d\u00e9pannage des installations des b\u00e2timents, qui visent \u00e0 remettre rapidement \u2013 mais provisoirement \u2013 un \u00e9quipement d\u00e9faillant en \u00e9tat de fonctionner ;<\/li>\n\n\n\n<li>de r\u00e9parations d\u00e9finitives, pour r\u00e9tablir les performances d\u2019origine d\u2019un \u00e9quipement.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"gb-headline gb-headline-957a6c73 gb-headline-text\">Atouts et limites de la maintenance curative dans l&rsquo;immobilier<\/h2>\n\n\n\n<p>La maintenance curative est la strat\u00e9gie la plus anciennement utilis\u00e9e dans la gestion des b\u00e2timents et des espaces de travail, car elle est la r\u00e9ponse la plus simple et imm\u00e9diate aux dysfonctionnements et aux pannes.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-3c2be569 gb-headline-text\">La strat\u00e9gie la plus facile \u00e0 appliquer<\/h3>\n\n\n\n<p>Cette simplicit\u00e9 est le principal atout de la maintenance curative. En effet, elle ne requiert ni logiciel particulier ni \u00e9laboration d\u2019un plan de maintenance pour \u00eatre appliqu\u00e9e. D\u00e8s qu\u2019une panne survient sur \u00e9quipement, les techniciens interviennent et le r\u00e9parent, puis commandent \u00e9ventuellement des pi\u00e8ces de rechange si besoin.  <\/p>\n\n\n\n<p>C\u2019est pourquoi, malgr\u00e9 l\u2019apparition de nouveaux outils de gestion de la maintenance et de nouvelles strat\u00e9gies, de nombreuses entreprises, en particulier des TPE et PME, continuent aujourd\u2019hui d\u2019utiliser uniquement ou principalement la maintenance curative pour entretenir leurs installations immobili\u00e8res.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-d9ac0bab gb-headline-text\">La maintenance pr\u00e9ventive rend-t-elle la maintenance curative obsol\u00e8te ?<\/h3>\n\n\n\n<p>Avec les progr\u00e8s technologiques et industriels sont apparus de nouveaux outils et de nouvelles th\u00e9ories de gestion de la maintenance, permettant l\u2019apparition de strat\u00e9gies de maintenance pr\u00e9ventive. La plupart des grandes entreprises ont aujourd\u2019hui mis en place ce type de pratiques, car elle permet d\u2019optimiser la maintenance de leurs \u00e9quipements en anticipant les pannes et dysfonctionnements. <\/p>\n\n\n\n<p>Cependant, la maintenance corrective est toujours d&rsquo;actualit\u00e9 dans l&rsquo;immobilier pour deux raisons principales. D\u2019une part, les petites entreprises n\u2019ont pas forc\u00e9ment le souhait ou l\u2019int\u00e9r\u00eat de mettre en place une strat\u00e9gie de maintenance pr\u00e9ventive. D\u2019autre part, m\u00eame les entreprises qui utilisent celle-ci se trouvent parfois confront\u00e9es \u00e0 des pannes impr\u00e9vues, auxquelles elles doivent savoir faire face.  <\/p>\n\n<\/div><div class=\"gb-container gb-container-1cfca5bf\">\n\n<figure class=\"gb-block-image gb-block-image-85b92632\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"630\" class=\"gb-image gb-image-85b92632 gb-image-b19acb23\" src=\"https:\/\/spacewell.com\/wp-content\/uploads\/2021\/02\/worker-repairing-ceiling-lighting-1200x630-1.jpg\" alt=\"Travailleur r\u00e9parant l'\u00e9clairage au plafond\" srcset=\"https:\/\/spacewell.com\/wp-content\/uploads\/2021\/02\/worker-repairing-ceiling-lighting-1200x630-1.jpg 1200w, https:\/\/spacewell.com\/wp-content\/uploads\/2021\/02\/worker-repairing-ceiling-lighting-1200x630-1-500x263.jpg 500w, https:\/\/spacewell.com\/wp-content\/uploads\/2021\/02\/worker-repairing-ceiling-lighting-1200x630-1-1024x538.jpg 1024w, https:\/\/spacewell.com\/wp-content\/uploads\/2021\/02\/worker-repairing-ceiling-lighting-1200x630-1-768x403.jpg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n<\/div><div class=\"gb-container gb-container-c0aad930 gb-container-5731d80c\">\n\n<h2 class=\"gb-headline gb-headline-4d62a206 gb-headline-text\">Optimiser sa maintenance curative immobili\u00e8re gr\u00e2ce \u00e0 la GMAO<\/h2>\n\n\n\n<p>Bien qu\u2019elle soit la plus simple \u00e0 appliquer, la maintenance curative peut \u00eatre optimis\u00e9e en adoptant une GMAO, c\u2019est-\u00e0-dire un logiciel de Gestion de la Maintenance Assist\u00e9e par Ordinateur.<\/p>\n\n\n\n<h3 class=\"gb-headline gb-headline-03055af0 gb-headline-text\">Un logiciel pour am\u00e9liorer la maintenance curative<\/h3>\n\n\n\n<p>La notion de GMAO est apparue lorsque des entreprises ont commenc\u00e9 \u00e0 utiliser un tableur de type Excel pour conserver un historique des interventions de maintenance. Leur but \u00e9tait alors d\u2019analyser celles-ci pour am\u00e9liorer leur organisation. <\/p>\n\n\n\n<p>La commercialisation de logiciels d\u00e9di\u00e9s \u00e0 la maintenance a repr\u00e9sent\u00e9 un progr\u00e8s notable pour celle-ci. Ceux-ci sont en effet sp\u00e9cifiquement con\u00e7us pour la gestion de la maintenance et disposent de fonctions pens\u00e9es \u00e0 cette fin, telles que : <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>la gestion des interventions de maintenance (rapports, historique) ;<\/li>\n\n\n\n<li>la gestion des installations du b\u00e2timent (fiches technique, inventaire) ;<\/li>\n\n\n\n<li>la gestion des pi\u00e8ces d\u00e9tach\u00e9es ;<\/li>\n\n\n\n<li>la gestion des \u00e9quipes de maintenance (planning, r\u00e9partition des t\u00e2ches) ;<\/li>\n\n\n\n<li>\u00e9laboration de KPIs (indicateurs cl\u00e9s de performance) ;<\/li>\n\n\n\n<li>suivi des accords de niveau de service (SLA).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"gb-headline gb-headline-d10b05ef gb-headline-text\">Quels sont les avantages de la GMAO pour la maintenance curative ?<\/h3>\n\n\n\n<p>Adopter un logiciel de GMAO pour g\u00e9rer sa maintenance curative immobili\u00e8re pr\u00e9sente de nombreux avantages pour une entreprise du tertiaire.<\/p>\n\n\n\n<p>D\u2019une part, un tel logiciel permet d\u2019obtenir une meilleure tra\u00e7abilit\u00e9 des interventions et d\u2019acc\u00e9der \u00e0 tout moment \u00e0 l\u2019historique de celles-ci. Les techniciens ont ainsi une bien meilleure connaissance du comportement des installations et infrastructures, ce qui leur permet d\u2019\u00eatre \u00e0 la fois plus pr\u00e9cis et plus rapides dans leur diagnostic des pannes. <\/p>\n\n\n\n<p>D\u2019autre part, la possibilit\u00e9 de consulter \u00e0 tout moment les fiches techniques et les proc\u00e9dures \u00e0 suivre est tr\u00e8s b\u00e9n\u00e9fique, notamment dans le cas d\u2019une intervention complexe \u00e0 laquelle les techniciens sont moins habitu\u00e9s. Cela repr\u00e9sente un gain de temps notable. <\/p>\n\n\n\n<p>Enfin, l\u2019utilisation d\u2019une GMAO permet d\u2019analyser les pannes, en particulier celles qui sont r\u00e9currentes. Il est alors possible de prendre des mesures adapt\u00e9es pour y faire face, par exemple en planifiant des visites de contr\u00f4le ou en changeant certaines pi\u00e8ces de l\u2019\u00e9quipement concern\u00e9. <\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-e22c335f gb-headline-text\">Quelle GMAO choisir ?<\/h2>\n\n\n\n<p>Les b\u00e9n\u00e9fices de l\u2019adoption d\u2019une GMAO d\u00e9pendent en partie du logiciel choisi. Il existe plusieurs grands types de solutions : <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>les logiciels \u00ab classiques \u00bb, que l\u2019on ach\u00e8te puis installe sur les serveurs internes, accessibles uniquement depuis les postes d\u00e9di\u00e9s ;<\/li>\n\n\n\n<li>les nouvelles solutions, en mode SaaS (en souscrivant un abonnement mensuel ou annuel), accessibles depuis tout appareil connect\u00e9 \u00e0 internet (ordinateur, tablette, smartphone).<\/li>\n\n\n\n<li>les solutions de GMAO+ exploitant les technologies de <a href=\"https:\/\/spacewell.com\/fr\/ressources\/blog\/quest-ce-que-le-smart-building\/\">smart building<\/a> et les plans BIM<\/li>\n<\/ul>\n\n\n\n<p>Ces derni\u00e8res pr\u00e9sentent des avantages bien plus notables que les logiciels d\u2019ancienne g\u00e9n\u00e9ration, en particulier gr\u00e2ce \u00e0 la possibilit\u00e9 d\u2019y acc\u00e9der \u00e0 tout moment et depuis n\u2019importe o\u00f9, et de faire remonter automatiquement des pannes gr\u00e2ce au smart building. Celles-ci facilitent grandement les t\u00e2ches des \u00e9quipes de maintenance, qui peuvent consulter les fiches techniques ou saisir des rapports d\u00e8s qu\u2019elles en ont le besoin, mais aussi celui de tous les acteurs de la maintenance, en particulier en p\u00e9riode de t\u00e9l\u00e9travail.<\/p>\n\n\n\n<p>M\u00eame dans le cas de la maintenance curative immobili\u00e8re, l\u2019adoption d\u2019un logiciel de GMAO permet donc de faciliter et d\u2019optimiser le travail des \u00e9quipes de maintenance. Mais faire le choix d\u2019une solution \u00e0 la fois innovante et adapt\u00e9e \u00e0 la maintenance curative augmentera drastiquement la productivit\u00e9 des responsables FM et services g\u00e9n\u00e9raux. De plus, une telle solution rend possible la mise en place parall\u00e8le d\u2019une strat\u00e9gie de maintenance pr\u00e9ventive, gr\u00e2ce \u00e0 laquelle les pannes pourront \u00eatre en partie anticip\u00e9es, am\u00e9liorant l\u2019exp\u00e9rience globale des utilisateurs de l\u2019environnement de travail.   <\/p>\n\n\n\n<p>Quelques facteurs cl\u00e9s doivent \u00eatre pris en compte lors de l&rsquo;\u00e9valuation d&rsquo;un logiciel de GMAO. Nous avons cr\u00e9\u00e9 une infographie qui fournit des conseils pour adopter une approche globale, r\u00e9duire les choix possibles et \u00e9viter les pi\u00e8ges. <a href=\"\">Consultez-la d\u00e8s maintenant<\/a>. <\/p>\n\n\n\n<h2 class=\"gb-headline gb-headline-f2bb3343 gb-headline-text\">Questions fr\u00e9quentes<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1686637692247\"><strong class=\"schema-faq-question\">Quelle est la diff\u00e9rence entre la maintenance curative et la maintenance pr\u00e9ventive ?<\/strong> <p class=\"schema-faq-answer\">La maintenance curative, que l\u2019on nomme \u00e0 raison \u00ab maintenance palliative \u00bb d\u00e9signe une r\u00e9action rapide face \u00e0 un probl\u00e8me, les issues sont souvent la r\u00e9paration ou le changement des installations du b\u00e2timent. La maintenance pr\u00e9ventive, elle, se pr\u00e9voit en amont afin d\u2019anticiper les probl\u00e8mes \u00e0 venir, cela passe souvent par un \u00e9tat des lieux. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1686637714472\"><strong class=\"schema-faq-question\">Pourquoi choisir un logiciel de GMAO pour sa maintenance curative ?<\/strong> <p class=\"schema-faq-answer\">Il est tr\u00e8s int\u00e9ressant pour une entreprise d\u2019opter pour un logiciel de GMAO pour la gestion de sa maintenance curative, les logiciels facilitent notamment :<br>&#8211; La tra\u00e7abilit\u00e9 des pannes mat\u00e9rielles<br>&#8211; Le bon d\u00e9roulement des processus li\u00e9s \u00e0 la maintenance<br>&#8211; Un reporting fiable et \u00e0 jour de KPI.<\/p> <\/div> <\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>La maintenance curative est la plus r\u00e9pandue des strat\u00e9gies de maintenance, car elle est la plus simple \u00e0 appliquer. Elle reste aujourd\u2019hui tr\u00e8s utilis\u00e9e, soit comme principale strat\u00e9gie de maintenance, soit comme outil compl\u00e9mentaire \u00e0 la maintenance pr\u00e9ventive. Cette approche convient le mieux aux \u00e9quipements peu prioritaires, sans lesquels les op\u00e9rations de l&rsquo;entreprise peuvent continuer &#8230; <a title=\"La GMAO pour optimiser la maintenance curative dans l&rsquo;immobilier\" class=\"read-more\" href=\"https:\/\/spacewell.com\/fr\/ressources\/blog\/gmao-pour-optimiser-maintenance-curative\/\" aria-label=\"En savoir plus sur La GMAO pour optimiser la maintenance curative dans l&rsquo;immobilier\">Lire plus<\/a><\/p>\n","protected":false},"author":29,"featured_media":1719,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[61],"class_list":["post-10862","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-maintenance","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","no-featured-image-padding"],"acf":[],"yoast_head":"<!-- This site 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