{"id":30242,"date":"2025-01-20T14:55:05","date_gmt":"2025-01-20T13:55:05","guid":{"rendered":"https:\/\/spacewell.com\/?p=30242"},"modified":"2025-08-25T16:38:41","modified_gmt":"2025-08-25T14:38:41","slug":"como-booking-com-transformo-la-gestion-de-instalaciones-en-su-nuevo-campus-de-amsterdam","status":"publish","type":"post","link":"https:\/\/spacewell.com\/es\/recursos\/como-booking-com-transformo-la-gestion-de-instalaciones-en-su-nuevo-campus-de-amsterdam\/","title":{"rendered":"C\u00f3mo Booking.com Transform\u00f3 la Gesti\u00f3n de Instalaciones en Su Nuevo Campus de \u00c1msterdam"},"content":{"rendered":"<div class=\"gb-container gb-container-7cd1ab26 gb-container-5731d80c\">\n\n<p>Cuando <a href=\"http:\/\/booking.com\" target=\"_blank\" rel=\"noreferrer noopener\">Booking.com<\/a> se traslad\u00f3 a su nueva sede de 65,000 metros cuadrados en \u00c1msterdam, se enfrent\u00f3 a un enorme desaf\u00edo: c\u00f3mo gestionar eficazmente las instalaciones a esta escala. Este traslado, que consolid\u00f3 varias oficinas m\u00e1s peque\u00f1as en un campus centralizado, trajo consigo importantes responsabilidades, como hacerse cargo de servicios t\u00e9cnicos como HVAC, sistemas el\u00e9ctricos y fontaner\u00eda, tareas que anteriormente gestionaban los propietarios de los edificios.<\/p>\n\n\n\n<p>Para abordar estas complejidades, Booking.com se asoci\u00f3 con Spacewell para implementar un Sistema Integrado de Gesti\u00f3n del Lugar de Trabajo (IWMS). Este sistema no solo resolvi\u00f3 los desaf\u00edos inmediatos, sino que tambi\u00e9n transform\u00f3 su enfoque hacia la gesti\u00f3n de instalaciones, optimiz\u00e1ndola y bas\u00e1ndola en datos.<\/p>\n\n\n\n<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-1bb84111-6f9d-4be7-8f35-ec77b147249d\"><span class=\"hs-cta-node hs-cta-1bb84111-6f9d-4be7-8f35-ec77b147249d\" id=\"hs-cta-1bb84111-6f9d-4be7-8f35-ec77b147249d\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/437281\/1bb84111-6f9d-4be7-8f35-ec77b147249d\" ><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-1bb84111-6f9d-4be7-8f35-ec77b147249d\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/437281\/1bb84111-6f9d-4be7-8f35-ec77b147249d.png\"  alt=\"Booking.com Case Study\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(437281, '1bb84111-6f9d-4be7-8f35-ec77b147249d', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-el-desafio-una-nueva-escala-de-complejidad\"><strong>El Desaf\u00edo: Una Nueva Escala de Complejidad<\/strong><\/h2>\n\n\n\n<p>El nuevo campus de Booking.com es un centro de innovaci\u00f3n, pero gestionar un espacio tan grande y dise\u00f1ado de manera compleja planteaba desaf\u00edos \u00fanicos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Responsabilidades Ampliadas:<\/strong> El equipo de Workplace Services asumi\u00f3 la gesti\u00f3n de servicios t\u00e9cnicos previamente delegados a los propietarios, incluyendo el mantenimiento del edificio y la coordinaci\u00f3n con proveedores.<\/li>\n\n\n\n<li><strong>Procesos Obsoletos:<\/strong> La dependencia de Excel y flujos de trabajo manuales dificultaba la eficiencia, complicando el seguimiento de solicitudes de servicio, la gesti\u00f3n de cronogramas de mantenimiento y la comunicaci\u00f3n efectiva con los proveedores.<\/li>\n\n\n\n<li><strong>Visibilidad Limitada:<\/strong> Sin datos en tiempo real, priorizar tareas y garantizar una asignaci\u00f3n \u00f3ptima de recursos era un gran desaf\u00edo.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-la-solucion-una-plataforma-iwms-centralizada\"><strong>La Soluci\u00f3n: Una Plataforma IWMS Centralizada<\/strong><\/h2>\n\n\n\n<p>La soluci\u00f3n lleg\u00f3 con el Sistema Integrado de Gesti\u00f3n del Lugar de Trabajo (IWMS) de Spacewell, un centro integral dise\u00f1ado para optimizar la gesti\u00f3n de instalaciones. Al integrar funciones clave como la gesti\u00f3n unificada de datos, el seguimiento del rendimiento y herramientas de mantenimiento proactivo, Booking.com logr\u00f3 reinventar sus operaciones de instalaciones.<\/p>\n\n\n\n<p>Algunos de los beneficios del IWMS de Spacewell incluyeron:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Datos Unificados:<\/strong> Una \u00fanica fuente de informaci\u00f3n para activos, solicitudes de servicio y el rendimiento de los proveedores.<\/li>\n\n\n\n<li><strong>Planificaci\u00f3n Proactiva:<\/strong> Herramientas para planificar y presupuestar las necesidades de mantenimiento mientras se anticipan posibles problemas.<\/li>\n\n\n\n<li><strong>Informaci\u00f3n Basada en Datos:<\/strong> Paneles en tiempo real para priorizar tareas con base en informaci\u00f3n procesable.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-resultados-de-la-gestion-reactiva-a-la-proactiva\"><strong>Resultados: De la Gesti\u00f3n Reactiva a la Proactiva<\/strong><\/h2>\n\n\n\n<p>La implementaci\u00f3n del IWMS de Spacewell marc\u00f3 un punto de inflexi\u00f3n para Booking.com. Una mejor comunicaci\u00f3n, mayor transparencia y un control mejorado permitieron al equipo de Workplace Services operar con mayor precisi\u00f3n y eficiencia.<\/p>\n\n\n\n<p><em>\u00abAntes de adoptar el IWMS de Spacewell, la gesti\u00f3n de instalaciones era compleja y reactiva. Ahora gestionamos con datos, no con intuici\u00f3n, lo que se alinea perfectamente con nuestros valores como empresa orientada a los datos.\u00bb<\/em> \u2013 Joran Lise, Gerente de Contratos de Servicios T\u00e9cnicos, Booking.com<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-descubre-el-caso-de-exito-completo\"><strong>Descubre el Caso de \u00c9xito Completo<\/strong><\/h2>\n\n\n\n<p>\u00bfQuieres conocer la historia completa de c\u00f3mo Booking.com super\u00f3 estos desaf\u00edos, optimiz\u00f3 la gesti\u00f3n de sus instalaciones y mejor\u00f3 la experiencia de los empleados?<\/p>\n\n\n\n<p><a href=\"https:\/\/get.spacewell.com\/es\/cs-book-0\">Descarga el caso de \u00e9xito<\/a> para descubrir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Los desaf\u00edos espec\u00edficos que enfrent\u00f3 Booking.com durante su transici\u00f3n.<\/li>\n\n\n\n<li>Las caracter\u00edsticas clave del IWMS de Spacewell que impulsaron la transformaci\u00f3n.<\/li>\n\n\n\n<li>Los beneficios medibles logrados en eficiencia, control de costos y excelencia operativa.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-descarga-el-caso-de-exito-ahora\"><strong>Descarga el Caso de \u00c9xito Ahora<\/strong><\/h2>\n\n\n\n<p>Descubre c\u00f3mo <a href=\"https:\/\/spacewell.com\/es\/soluciones\/\">soluciones innovadoras<\/a> como el IWMS de Spacewell pueden ayudar a tu organizaci\u00f3n a alcanzar la excelencia operativa y transformar tu estrategia de gesti\u00f3n de instalaciones.<\/p>\n\n\n\n<!--HubSpot Call-to-Action Code --><span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-64f54dca-cc5c-4961-80ba-90cdfcfcfee4\"><span class=\"hs-cta-node hs-cta-64f54dca-cc5c-4961-80ba-90cdfcfcfee4\" id=\"hs-cta-64f54dca-cc5c-4961-80ba-90cdfcfcfee4\"><!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/437281\/64f54dca-cc5c-4961-80ba-90cdfcfcfee4\" ><img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-64f54dca-cc5c-4961-80ba-90cdfcfcfee4\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/437281\/64f54dca-cc5c-4961-80ba-90cdfcfcfee4.png\"  alt=\"Caso de \u00c9xito Booking.com - Spacewell\"\/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(437281, '64f54dca-cc5c-4961-80ba-90cdfcfcfee4', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code -->\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Cuando Booking.com se traslad\u00f3 a su nueva sede de 65,000 metros cuadrados en \u00c1msterdam, se enfrent\u00f3 a un enorme desaf\u00edo: c\u00f3mo gestionar eficazmente las instalaciones a esta escala. Este traslado, que consolid\u00f3 varias oficinas m\u00e1s peque\u00f1as en un campus centralizado, trajo consigo importantes responsabilidades, como hacerse cargo de servicios t\u00e9cnicos como HVAC, sistemas el\u00e9ctricos y &#8230; <a title=\"C\u00f3mo Booking.com Transform\u00f3 la Gesti\u00f3n de Instalaciones en Su Nuevo Campus de \u00c1msterdam\" class=\"read-more\" href=\"https:\/\/spacewell.com\/es\/recursos\/como-booking-com-transformo-la-gestion-de-instalaciones-en-su-nuevo-campus-de-amsterdam\/\" aria-label=\"Leer m\u00e1s sobre C\u00f3mo Booking.com Transform\u00f3 la Gesti\u00f3n de Instalaciones en Su Nuevo Campus de \u00c1msterdam\">Leer m\u00e1s<\/a><\/p>\n","protected":false},"author":32,"featured_media":30105,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[36,115,31,693],"tags":[72],"class_list":["post-30242","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-casos-de-exito","category-recursos","category-workplace-es","tag-iwms-plus","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","no-featured-image-padding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Caso de \u00c9xito Booking.com | Spacewell<\/title>\n<meta name=\"description\" content=\"Descubre c\u00f3mo Booking.com transform\u00f3 la gesti\u00f3n de instalaciones en su campus de 65,000 m\u00b2 en \u00c1msterdam con el IWMS de Spacewell.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/spacewell.com\/es\/recursos\/como-booking-com-transformo-la-gestion-de-instalaciones-en-su-nuevo-campus-de-amsterdam\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo Booking.com Transform\u00f3 la Gesti\u00f3n de Instalaciones en Su Nuevo Campus de \u00c1msterdam\" \/>\n<meta property=\"og:description\" content=\"Descubre c\u00f3mo Booking.com transform\u00f3 la gesti\u00f3n de instalaciones en su campus de 65,000 m\u00b2 en \u00c1msterdam con el IWMS de Spacewell.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/spacewell.com\/es\/recursos\/como-booking-com-transformo-la-gestion-de-instalaciones-en-su-nuevo-campus-de-amsterdam\/\" \/>\n<meta property=\"og:site_name\" content=\"Spacewell | A 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