Spacewell’s new smart service app innovates office cleaning
Antwerp, May 15, 2019 – Building technology and consulting firm Spacewell released a new smart service app, Work Assistant, which is a mobile touchpoint of its Smart Building platform. Work Assistant supports service providers to deliver activity-based services, based on live IoT-data. Work orders can be created in a variety of ways, for example, through sensor triggers, user feedback, help desk tickets, and service scheduling.
Smart services in a smart building
The app is very intuitive and provides clear instructions on floor plans to office cleaning or service teams. But what makes it truly unique is the combination of floor plans with live occupancy data, sensor triggers, and real-time data analytics. The analytics are provided by Spacewell’s smart building platform. Due to the app’s IoT connection, it becomes possible to deliver office cleaning or other services in a more dynamic way, based on actual space occupancy and activity data from user devices.
Paper-based work instructions are a thing of the past
Built with simplicity in mind, Spacewell’s smart service app enables service operatives such as cleaners or technicians to:
- See intuitive, pictogram-based work orders highlighted on floor plans; the app clearly indicates which tasks to perform where, automatically sorted based on priority
- Work in a standardized and qualitative way
- Complete and skip tasks, providing a skip reason
- Easily track time spent on a task or in a room
- Report ad-hoc issues for the FM team to resolve
Spacewell’s Work Assistant app offers clear benefits whether or not it receives data from the IoT. However, it realizes its full potential when smart building technology measures which parts of the building are in (frequent) use and which are less important for end-user satisfaction. Cleaning operatives can then target their efforts where it matters most.
Work Assistant smart service app, co-created with service providers
The Spacewell team developed the Work Assistant smart service app for and with cleaners and leading service providers. The release is timely, as it responds to high demand from the service industry for technology solutions that enable a more agile, flexible and sophisticated way of servicing buildings and their occupants.
You can find more Spacewell apps on Google Play