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IT Operations Engineer

We are currently looking to recruit IT Operations Engineer to be based at Spacewell India, Hyderabad.
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Your role

As an IT Operations Engineer your task is to manage day to day operations of a company’s IT infrastructure and software applications. You will have to communicate with the clients to identify their requirements and ensure the service/products they receive meet and exceed their expectations in the aspects of performance and availability.

You will have to oversee the upgrade or modification of existing cloud computing systems to ensure operational efficiency.

Organizations increasingly rely on cloud computing systems in all areas of their product delivery operations. It’s therefore crucial to ensure the correct running and maintenance of these systems, and thus, an IT-Ops engineer plays an important role in designing, developing, testing, configuring and troubleshooting these systems.

Spacewell: a strong and innovative global player

Spacewell, a Nemetschek Group company, is a technology and consulting firm, supporting its clients across the globe to improve the performance of their building portfolios.

Our core purpose is to make buildings work harder for their occupants through unlocking the power of building information. We are at the forefront of IoT and BIM embedded in Integrated Workplace Management (IWMS) software, enabling our clients to benefit from rich asset information and real-time data from building sensors. By leveraging the Internet of Things, our solutions make buildings smart, drive efficient service delivery and enable our clients to deliver a superior occupant experience.

Our groundbreaking innovation has been recognized by independent and trusted technology research companies and includes ranking in the Deloitte Technology Fast 50 for 3 years in a row, being named a representative vendor in Gartner’s IWMS Guide and a Leader in Verdantix Green Quadrant for IWMS.

Spacewell recently joined the Nemetschek group, a publicly-listed strategic holding company whose operating subsidiaries employ more than 2,500 people around the world. The Nemetschek Group drives the digitalization of the building industry, in order to realize a seamless flow of information and feedback throughout all project stages, from design to build, to maintenance and operation. This provides us with a strong foundation to further accelerate our growth and internationalization.

If you share our passion for technology & innovation, want to serve big-name clients and are looking to join an international team of professionals serving customers across the globe, then take a look at this career opportunity.

Your main responsibilities

Skills required

  • Capability to manage day to day operations of a company’s IT infrastructure and software applications.
  • Ability to setup, install, upgrade, support and troubleshoot IT applications.
  • Understanding of both Windows and Linux/Unix Operating systems.
  • Ability to write Powershell and Unix shell scripting to debug, troubleshoot and automate processes.
  • Manage and monitor applications uptime and ensuring 100% availability.
  • Solid understanding of Cloud infrastructure, hosting and data centers.
  • Virtualization mechanism using VMWare or other applications.
  • Web server administration on IIS and Apache.
  • User administration – LDAP, AD and Security, Azure AD, Office 365.
  • Mail server administration involving MS-Exchange and other SMTP applications.
  • Network applications & protocols : SSH, DNS, SMTP, SFTP.
  • Expertise in IT security related matters.
  • Knowledge on automated systems like Jenkins.
  • Working knowledge off Oracle RDBMS, or other database technology.
  • DevOps knowledge on tools like GIT, Docker, Ansible.
  • Understanding about network and security involving LAN, Wireless, Ethernet, Firewalls, VPN, MPLS, Internet.
  • Networking Concepts : LAN, WAN, TCP/IP, DNS, DHCP.
  • Ability to handle routers, switches, access points.

Shortlist requirements

The candidate must have:

  • Master’s or Bachelor’s degree with minimum 6 years of experience.
  • Experience in customer management and interfacing.
  • A customer-oriented attitude (reasoning and working abilities).
  • A meticulous working methodology.
  • An eagerness to learn.
  • Excellent communication skills in English – Both written and verbal.
  • Should be able to analyze and document ICT documentation.
  • Excellent communication skills to interact with Europe based teams.
  • Excellent communication skills to interact with Europe IT teams.
  • Self-organized and be problem-solver.
  • Be creative, independent, hardworking, team player.
  • First point of contact for workplace management.

What we offer

  • An ambitious company culture that takes a good work / life balance into account
  • Chance to work on cutting edge and very innovative technologies for a ‘World Class Product’
  • Global exposure to work in Belgium, Ukraine and work with cross cultural teams.
  • A very flexible working environment
  • A young team with fun colleagues
  • A learning environment where knowledge acquisition and sharing is an absolute must
  • Your base location will be Hyderabad, India.

How to apply

If you are interested in working with our highly talented and motivated team, and think you fit the profile outlined above, we would love to hear from you. Please send your detailed CV, demonstrating your experience and skills, to careers.india@spacewell.com. We look forward to hearing from you.

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