Implementation Consultant in Antwerp, Belgium

To support our strong international expansion and customer service.

Spacewell: a strong and innovative global player

Spacewell, a Nemetschek Group company, is a technology and consulting firm, supporting its clients across the globe to improve the performance of their building portfolios.

Our core purpose is to make buildings work harder for their occupants through unlocking the power of building information. We are at the forefront of IoT and BIM embedded in Integrated Workplace Management (IWMS) software, enabling our clients to benefit from rich asset information and real-time data from building sensors. By leveraging the Internet of Things, our solutions make buildings smart, drive efficient service delivery and enable our clients to deliver a superior occupant experience.

Our groundbreaking innovation has been recognized by independent and trusted technology research companies and includes ranking in the Deloitte Technology Fast 50 for 3 years in a row, being named a representative vendor in Gartner’s IWMS Guide and a Leader in Verdantix Green Quadrant for IWMS.

Spacewell recently joined the Nemetschek group, a publicly-listed strategic holding company whose operating subsidiaries employ more than 2,500 people around the world. The Nemetschek Group drives the digitalization of the building industry, in order to realize a seamless flow of information and feedback throughout all project stages, from design to build, to maintenance and operation. This provides us with a strong foundation to further accelerate our growth and internationalization.

If you share our passion for technology & innovation, want to serve big-name clients and are looking to join an international team of professionals serving customers across the globe, then take a look at this career opportunity.

Your role

As part of the global delivery team, you will:

  • Provide software application consultancy, both onsite with the customer and offsite at the office, to customers and partners
  • Ensure the delivery of the solution, in line with budget and timeline, including effective training
  • Analyze customer operational and functional processes, to support them configuring Spacewell products appropriately and effectively
  • Conduct implementation pilots and help customer envision final solution
  • Produce the required specification and project documentation (internal & external use)
  • Define, document and follow up the workflow and configuration parameters
  • Work together professionally with numerous internal parties (e.g. relationship managers, product managers, support, account managers, finance, …)

Key responsibilities

You will be trained and coached to become responsible for:

 

Project planning

  • Keep track of the project in terms of budget, man days
  • Define, document and follow up the workflow and configuration parameters

Software configuration & consulting

  • Define and describe links with other software and ERP systems (SAP, Lotus Notes, Peoplesoft, etc.)
  • Troubleshoot and resolve implementation issues
  • Collaborate with the customers’ specialists during the analysis of implementation requirements
  • Provide advice on the best software use by way of process analysis and understanding the current and desired future state
  • Produce user case documents clearly detailing the user’s requirements

Training & support

  • Provide effective (super) user trainings and take the customer through the switch over to go live
  • Discuss and challenge potential custom development
  • Provide support to the customer during acceptance testing, through go live and post go live until handover to support

Represent Spacewell

  • Act as first point of contact for customers/partners
  • Enhance Spacewell image and reputation through your credibility, commitment and first-class delivery
  • Analyze reporting and dashboard-related needs according to customer’s requirements

Presales engagement

  • To assist with presales activities such as product demonstrations and answering RFP/RFPs

Requirements

  • Initiative and ownership
  • Relevant experience is a plus
  • Dutch/English/French
  • Excellent communication, planning & organization skills
  • Flexible & positive team player
  • Affinity with IT, real estate/facility/workplace management
  • Customer focus & care
  • Positive, curious, creative problem solver

How to apply

If you are interested in working with our highly talented and motivated global team, then send your CV & brief motivation to:

OrsolyaAnita.Bertalan@spacewell.com

We look forward to hearing from you.